HP Deskjet 6940 InkJet Printer Logo
Posted on Aug 29, 2008

HP product assistant

An 'HP Product assistant window keeps popping up and will not close down when I try to close it. It's been happening the last three days when I've been printing alot. The second window then pops up stating that I need an installation CD to re-install something!!! What is causing this? Hp product assistant keeps trying to configure by gathering required info and then eventually says that i need the installation disk... I place my install disk for the printer into the drive and this seemed to get rid of the pop ups rather than it retrying every so often... However every time i boot up my machine again i have the same problem...!

  • 2 more comments 
  • bsasson1 Aug 30, 2008

    my printer is:deskjet d1460.at control panel shows:lupa virtual printer status:ready.documents:0 when i try to print it fails.can it be that some wirt is out of the place? can i get reply in hebrew?my email is:bsasson1@walla. co.il .thankh

  • jddegnan Sep 18, 2008

    Whenever I start my computer, HP Produt Update tries to load; I cannot cancel it, and eventually it asks me for a disc. The only way to get it to stop is the use the tax manager.

  • Anonymous Dec 09, 2008

    hp all-in-one f2200 does same thing. how do we fix.

  • orange_kor Feb 01, 2009

    same here with my hp F2200,, product assistant always pops up

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Sep 20, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Sep 20, 2008
Answers
1
Questions
0
Helped
1406
Points
6

I have problem with my hp laptop, when ever i restart the system it is asking insert the hp product assistant disc and then click ok to install, i dont have any other disc other than the one which comes along with printer. please kindly let me how to solve this........

thanks
kishore

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Dec 09, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Dec 09, 2008
Answers
1
Questions
0
Helped
1406
Points
2

Go to lower right to start choose run
type msconfig and hit enter
choose startup tab
go throught check box list to fine hp Product assistant (note: its actual path goes to hpqtra08.exe)
uncheck box. That worked for me on hp f2200 series all-in-one printer

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I get rid of the HP Product Assistant window that keeps popping up and trying to install on my pc?

when the pop up window appears again..
go to the settings tab..
and choose the option" do not show pop up blocks"
0helpful
1answer
1helpful
2answers

HP Product Assistant disk

go online to Hp webpage, download the driver and install it. it will fix your problem.

Regards

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

0helpful
1answer

HP product assistant

Something's gliched, and the only thing I can think of is to run 'msconfig' and remove the PA from the startup programs.
1helpful
1answer

HP product assistant

I had a similar problem on my desktop Pavilion. This program is just sitting in memory and checking for updates. If your are not worried about getting updates then you can turn it off.

In the RUN box type MSCONFIG and the screen below will appear. Go to the Startup tab and un-check the box for "HPWuSchd2". Click OK to exit. You will need to reboot for this to take effect. (You can always turn it back on if any problems arise).
c6999a8.jpg
0helpful
1answer

HP product assistant

TO REMOVE ' HP PRODUCT ASSISTANT...DO THE FOILLOWING:
DOWNLOAD WINDOWS INSTALLER CLEAN-UP UTILITY FROM ; http://support.microsoft.com/kb/290301 and save it to your computer. An "icon" will appear on your desktop....msicuu2....right click on the icon and click "open"....a window will open with a list of programs on your computer..............I found the "HP PRODUCT ASSISTANT" on the bottom of the list. ....highlite it and select delete.
This should definitely work.
0helpful
1answer

HP product assistant

An 'HP Product assistant window keeps popping up and will not close down when I try to close it. It's been happening the last three days when I've been printing alot. The second window then pops up stating that I need an installation CD to re-install something!!! What is causing this?I have the same problem. really anoying! I am having this same problem!!!! What can I delete to fix this~!!!!!!
Not finding what you are looking for?

1,416 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...