Cuisinart Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support

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Cuisinart CEK-40 electric knife. Stopped working,

The top section where the blades are inserted, the grey piece, are two sections glued together. Need to separate the halves to have access to the motor, gear and electricals.
3/13/2024 8:37:15 PM • Cuisinart... • Answered on Mar 13, 2024
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My Cuisinart CCJ-500P1 won't turn on how to repair

To repair it, one must find out what the cause is. Do some fault finding first; check there is power at the switch and the motor has continuity etc. When you have found the faulty part, then you can replace the faulty part or repair the break in the cable etc.
2/4/2024 4:45:29 PM • Cuisinart Coffee... • Answered on Feb 04, 2024
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Cuisinart DCC-3000C coffee maker. I want to stop the chime on my Cuisinart DCC-3000C coffee maker which does not have a 'Tone' button. How do I do it?

Question edited for clarity. Unfortunately you can't. The chime sounder is part of the main control board. Next time you take it in for dealer servicing, ask if they can muffle it with some silicone. Or upgrade to the DCC-3200 model ..
1/20/2024 9:22:30 PM • Cuisinart Coffee... • Answered on Jan 20, 2024
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Cuisinart coffee maker.... clock light does not light

Switch it off and wait 10 minutes: Sometimes, if your coffee maker is still new and has water sitting in it for a long time, or if you have just cleaned it, you might see an error message saying that there is no water. Just turning them off and waiting 10 minutes will often solve the problem. Afterward, turn it back on, pour some water into it and try again! If for some reason it doesn't work after doing that, try the next steps mentioned below. Reset the clock, then brew a cup of coffee: Check to make sure all of your connections are properly secured and tight. Even a half-turn can cause problems with appliances that use electricity, and it is important to remember not to force any connection into place. You may need a new plug for an appliance that's been in service for many years if you are having trouble getting power to it-don't assume anything! Many older appliances have worn or damaged wiring. Turn it off and on again: The next logical step is to turn your coffee maker off and then back on again. This works with many small appliances and just might clear up whatever issue you're experiencing. In some cases, a reset button or power button will be present to make it easier. If not, try to turn it off at its power source (i.e., unplugging it) and then plug it back in afterward. If that doesn't work, try turning off your home's circuit breaker for a few minutes, if applicable, before returning power to it and trying again. If these tips do not work, you might try the customer service of the manufacturer.
12/30/2023 5:52:16 AM • Cuisinart Coffee... • Answered on Dec 30, 2023
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Cuisinart DBM-8 Grinder Automatic Burr Mill stopped grinding

perhaps remove the hopper (top) and inspect to see if a buildup of very fine compacted grounds as accumulated. knock the stuff loose.
12/11/2023 5:32:41 AM • Cuisinart... • Answered on Dec 11, 2023
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Cuisinart grind and brew's program light wont stop blinking

Could be electrical, but: Hold in the program set button for several seconds. Set it for some time. Press the program set button one more time. See if it resolves the issue.

-Tha Mp3 Doctor
10/26/2023 6:32:34 PM • Cuisinart... • Answered on Oct 26, 2023
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How to clean coffee stains on white coffee maker

Plastic can absorb Stains, so you will need to use some kind of bleaching poduct. some products you can try individually:
  • Baking soda
  • Bleach
  • Water
  • Vinegar
  • Rubbing alcohol
Dilute with luke warm water , except for Rubbing Alcohol Use some kind of tray which you don't mind if it gets bleach stains to protect your countertop. put the device on the tray. If you can't soak an item, try disconnecting the device, then wrapping a lightly soaked hand towel or paper towel over the area that is discolored Rinse with luke warm water, and make sure device has completely dried before reconnecting.
9/9/2023 9:47:18 AM • Cuisinart DCC... • Answered on Sep 09, 2023
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My Cuisinart Grind and Brew does not brew. Cannot clean or descale since the water or solution does not pass thru.

Check Water Reservoir: Ensure that the water reservoir is properly seated in place and filled with water to the appropriate level. Sometimes, the machine won't brew if it detects an inadequate water level. Check Water Inlet and Outlet: Inspect the water inlet and outlet for any clogs or blockages. Sometimes, debris or mineral buildup can prevent water from flowing through the machine. Clean any visible obstructions carefully. Descale the Machine: If the issue is due to mineral buildup, descaling the coffee maker might help. Use a commercial descaling solution or a mixture of equal parts water and white vinegar. Run this solution through the machine as you would during a regular brewing cycle. Afterward, run a few cycles with plain water to rinse out any residue. Inspect Grinder and Filter Basket: Check the grinder and filter basket for any coffee grounds or other debris that might be obstructing the flow of water. Ensure that the grinder and filter basket are correctly positioned and securely locked in place. Clean the Brew Head: The brew head may also become clogged with coffee grounds or oils, affecting water flow. If your machine has a removable brew head, take it out and clean it thoroughly. If it's not removable, follow the manufacturer's instructions for cleaning the brew head. Run a Cleaning Cycle: Some coffee makers have a cleaning cycle that helps remove buildup inside the machine. Refer to your user manual for instructions on how to activate the cleaning cycle. Reset the Machine: In some cases, a simple reset can resolve minor issues. Turn off the coffee maker, unplug it from the power source, wait for a few minutes, then plug it back in and try brewing again. Check the tubes: Make sure the tubes are sitting in the right place and filled to the correct level. Sometimes the machine will not make alcohol if it senses that there is not enough water.
8/3/2023 4:58:20 PM • Cuisinart Coffee... • Answered on Aug 03, 2023
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Cuisinart DCC-3200C 14-Cup Programmable Coffeemaker. I successfully made coffee in my DCC-3200 for 3 mornings. This am I got only hot water and the grounds were dry. How could it be clogged already?

Question edited for full 'make model (what it is)'. Question moved to maker category. this is a very simple 'drip though a filter, pour and serve' machine. You must have forgotten to put the coffee and filter in. It is easy to do and I have done it at least three times in 20 years. If you got hot water, the heater is working, if the grounds were dry, the water didn't spray over them. My sunbeam coffee maker won't let that happen. https://www.google.com/search?q=DCC-3200 ..
7/5/2023 3:58:14 AM • Cuisinart Coffee... • Answered on Jul 05, 2023
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Cuisinart DGB-900bc clean basket notice won't turn off.

I also own a Cuisinart DGB-900BC. This is how I fixed the sensor issue.Disclaimer: IF YOU ARE UNSURE OF MY INSTRUCTIONS USE A MULTIMETER OR TESTER TO ENSURE YOU AREN'T MODIFYING THE WRONG WIRES WHICH COULD RESULT IN ELECTROCUTION IF DONE IMPROPERLY.Over time the basket tends to sag, which prevents the little sensor from contacting it for the unit to realize the door is shut. The sensor is a spring loaded piece of plastic hanging from the underside of the coffee maker which makes contact with the basket when it closes. If you're looking straight on it is to the left.What you'll have to do is either find a way to fix the basket sag, force the sensor closed, or do what I did and modify the unit.Sensor modification:You will need a size 10 security bit with the hollow center (not just a plain star bit) screwdriver to take the four screws out of the bottom to reveal the wires you need to modify. There are two blue wires that go to the top of the unit which are crimped onto two black wires. The two black wires lead to the circuit board which is extremely difficult to get to on this model. All you have to do is snip those two black wires and install a push button which keeps the circuit closed until you push it. Initially I thought twisting them together would work but this unit will not brew coffee a second time unless you remove the basket and toggle the sensor input. So I basically have to unplug the unit and plug it back in to reset that. I will be adding the push button soon.Ensure you buy the right push button. You need one that keeps the circuit closed until you push it, most push buttons keep the circuit open until you press them. Alternative is to buy a metal toggle switch, preferably one that spring loads back to the center after you push it.To summarize:1) Fix basket sag or wedge sensor to closed position.OR1) Remove bottom plate of coffee maker2) Snip the blue wires leading to the sensor and add a push button or toggle switch on the two black wires they were connected to. Mount switch externally so you can push it to fool the unit to think you removed and replaced the basket.My attached picture shows my temporary twisted wire solution with yellow connector before I added the push button. Note that while I'm holding the blue ones leading to the sensor, the two small black wires are what's important. I did this modification before making an account here.20230626_225346-b5oikuwgyissowxaundqdeik-d-0.jpg
6/28/2023 1:00:12 PM • Cuisinart Coffee... • Answered on Jun 28, 2023
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There is a gap from which the coffee sprays out at the top of the bin where coffee is supposed to go. The gap is almost 1/4 inch

I got one of these secondhand. I knew it was missing the lid for the hopper, which I wasn't concerned about; I did not realize it was *also* missing the lid for the catch bin, which appears to have been your issue as well. Commenting in case anyone else runs across this. I've reached out to Cuisinart and am hoping they can just send me a replacement *lid* for the bin because replacing the whole bin lid and all wouldn't be worth it.
4/11/2023 12:13:23 PM • Cuisinart Coffee... • Answered on Apr 11, 2023
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My cuisinart coffee maker shuts off after brewing cycle. What. Do I do to fix this oroblem

Believe it or not, this frequently happens when there is calcium scale build-up in your coffeemaker's water line. The coffee make will make it through the brewing, but then shut off if it thinks the flow was too slow--which is nearly always due to built up calcium scale. All you have to do is run a few pots of white vinegar through your coffeemaker to get all the scale out of the waterline; I'll usually mix half water, half white vinegar and run the brewing cycle (no coffee in it, obviously). You'll see the scale come out in your coffee filter. You can run the same pot of water-vinegar mix several times, and then run a couple of extra pots of *fresh water only* to rinse out the descaling vinegar mix from the water line. Voila! your coffeepot will start working again just like it should.
2/26/2023 3:57:34 AM • Cuisinart Coffee... • Answered on Feb 26, 2023
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The grinder on my Cuisinart DBG-600 coffee maker won't shut off

It is not a well known issue. There is general help in the link. https://www.google.com/search?q=Cuisinart+DBG-600+coffee+maker+grinder+won%27t+shut+off ..
2/26/2023 2:28:06 AM • Cuisinart Coffee... • Answered on Feb 26, 2023
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Cuisinart model DCC-690. Water filter for it please?

I'm sorry to hear that you're having trouble finding replacement water filters for your Cuisinart DCC-690 coffee maker. After some research, it appears that the DCC-690 model does not have a specific water filter that is designed to fit it. However, Cuisinart does offer a universal water filter that can be used with any of their coffee makers. The Cuisinart DCC-RWF replacement water filter is a universal filter that is compatible with all Cuisinart coffee makers that have a water filter. It is designed to remove impurities from tap water, such as chlorine, calcium, and other minerals, to improve the taste and quality of your coffee. You should be able to find this filter on Cuisinart's website, or at a retailer that sells Cuisinart coffee makers and accessories. It is important to note that the filter should be replaced every 60 days, or after brewing 60 pots of coffee, whichever comes first. I hope this helps!
2/24/2023 4:56:22 AM • Cuisinart Coffee... • Answered on Feb 24, 2023
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Cuisinart brewer gauge stuck on full. Coffee on demand DCC-3000.

After repeated attempts to fix our Cuisinart coffeemaker gauge, I noticed a metal mechanism in a grooved area at the inside front of the coffeemaker. I was able to push it up and down, which caused the level indicator needle to go back and forth between empty and full. Determined that the hook at the front of the coffee reservoir matched up with this mechanism. There wasn't enough tension in the hook to depress the metal mechanism. Ordered part #DCC-3000CR for my coffemaker model through Cuisinart.com. Just installed the new coffee reservoir and the gauge now works! 59161ab5-eaa1-4ecc-bfb0-5a1e457c5a97-hewvoa2optjiizonipsnfh5i-d-1.jpeg 59161ab5-eaa1-4ecc-bfb0-5a1e457c5a97-hewvoa2optjiizonipsnfh5i-d-0.jpeg a6a29666-5006-4d9d-b6d4-93ebdf51562b-hewvoa2optjiizonipsnfh5i-d-3.jpeg a6a29666-5006-4d9d-b6d4-93ebdf51562b-hewvoa2optjiizonipsnfh5i-d-2.jpeg a6a29666-5006-4d9d-b6d4-93ebdf51562b-hewvoa2optjiizonipsnfh5i-d-4.jpeg
1/5/2023 11:35:10 PM • Cuisinart Coffee... • Answered on Jan 05, 2023
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I have a little white float inside the water chamber that keeps getting stuck in my Cuisinart coffee maker

In the first instance you can try cleaning and descaling it. The whole tank with float is available as a spare pare if this is your model. https://www.google.com/search?q=cuisinart+coffee+maker+float+replacement ..
1/1/2023 11:45:37 PM • Cuisinart Coffee... • Answered on Jan 01, 2023
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Stuck Grinder Bowl

This seems to be a widespread problem on units manufactured in 2007 and later.

Unplug the unit from the AC outlet. Remove the six screws that hold the lower plastic cover on the motor base (four screws are hidden under the adhesive rubber footpads). This exposes the lower end of the motor shaft, which has a slot in it. By inserting a flat blade screwdriver into the slot and holding the cutting blades with a rag or a wad of paper towel to avoid cutting one's fingers, it is possible to twist the shaft back and forth about 90 degrees. You may need another person to help, because one needs to perform this twisting action while pulling the motor base away from the grinding cup and blade assembly.

Once you get the @&%$#! thing apart, reassemble the motor base. (With the slotted motor shaft, why didn't the designers simply put a hole in the plastic base so one could stick a screwdriver in without disassembling it?) Plug it into the wall outlet and use a small object like a toothpick or matchstick to activate the recessed motor switch so you can spin the motor without the grinding cup in place. Use the blunt edge of a small snap-blade utility knife as a scraper to gently scrape the plastic pin of the motor shaft as it spins, much as one would work a wood turning lathe. Periodically check the fit of the brass hub of the grinding cup on the plastic pin. Continue to shave the pin until the grinding cup slips onto and off the pin with no resistance. Take care to machine the pin uniformly from top to bottom; avoid making grooves.

Why this mechanism worked properly when my grinder was new about 18 months ago and suddenly decided to get stuck this week is a bit of a mystery. The unit in question has been used since it was purchased exclusively to grind flax seed, but the ill-fitting pin normally doesn't come into contact with foods, anyway. There was no obvious evidence of swelling of the plastic due to heat from the motor or oils from seeds. Since the blade and hub are free to travel up and down on the plastic motor shaft pin a bit, I suspect that on occasion the blade doesn't settle properly and the clutch doesn't engage, allowing the pin to spin in the brass bushing until it starts melting, and then the hub settles so that the clutch is fully engaged. This may happen in a matter of just a couple of seconds of operation. Once that happens, the pin conforms to the microscopic grooves inside the brass bushing, allowing it to still turn slightly relative to the motor shaft, but locking it on so that it can't come apart. If Cuisinart had made the pin more tapered and the hole in the brass bushing to match, much like a Jacobs taper on an industrial drill press spindle, this would be much less of a problem.

BOTTOM LINE: Before loading the grinding cup and starting the grinder, push the blade hub down with your finger to make sure the clutch is fully engaged.
12/23/2022 8:33:22 AM • Cuisinart SS... • Answered on Dec 23, 2022
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