Pickup roller is not picking up paper - Samsung ML 1610 Laser Printer

Replaced seperation pad?. separation pad work is to block multiple paper feeding,but in yourcase paper not at all feeding means paper pickup roller not picking up the papers.replace both 2 & 3 paper pickup rollers..
See the snap shot,view from under.
Pickup roller( red)
Un lock to remove pick up roller(blue),observe the angle of the roller & same way insert new one other wise it wont fix..
Bee care full while removing roller, paper sensor flag should not distubed(yellow)
bee pateince dont do harsh..best of luck.

open back & side covers.. start diagnosys..
chech paper pickup unit trying to picking up the paper?..if yes.. clean/replace pickup roller..
No. check solonoid acting proprly,,
Paper passing little bit?..if yes..check paper sensor flag strucked?
check transfer roller gear properly engaging with the catride? 1.Replace catridge..2. Transfer roller check..
Good luck..

Hi there,Don't think its the clutch. I would rather say its more a problem of the paper not getting pushed up against the pickup rollers so you could try stretching the spring a bit and see if it helps.. What you also could try is removing the tray and bypass the paper sensor and see if when you print the pickup roller does turn.
Regards

Thank you for contacting FixYa with your printer inquiry.
This is usually a paper pickup error where paper pickup roller is not contacting the paper in the default paper tray or Pickup roller is worn smooth and not picking up the paper.
Turn the printer around and lift the flap behind the paper tray. If you have a flashlight, get it. You want to watch the action of the paper pickup roller. By observing to see if it is rotating, slipping on the paper or whatever, you should be able to determine why the paper isn't feeding.
Solutions: Make sure the paper size adjuster in the tray (Paper Backstop) is against the paper and correctly set for paper size.
Paper roller slippage - Needs to be replaced. Order a new one. Clean with water or alcohol in the interim while waiting for replacement. Eliminate all the paper dust. Sometimes works.
Part Number: RL1-1370-000CN Paper pickup roller - Picks up media from the paper input tray.
Venders: http://partsurfer.hp.com/Search.aspx?SearchText=Q7814A - HP Parts Surfer

http://www.laserprinterservices.com/parts.html

https://www.partsnow.com/Forms/Login.aspx

http://www.thelaserguys.com/Printer-Error-Codes_ep_42.html

Hope this helps helps. Please keep us updated and remember to rate this answer.

There is still paper stuck in the printer. try lifting the printer off of tray 2 to inspect it or here it is straight from the service manual...

Jams in tray 2

Table 7-10 Causes of tray 2 jams

Cause Solution

The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are

worn or damaged, replace the rollers.

The pickup roller is worn or damaged. Replace the pickup roller.

The tray 2 paper pickup assembly drive gears are damaged

or the assembly is defective.

Check the drive gears in the paper pickup drive assembly.

Replace the pickup drive assembly if the gears are

damaged. See Paper-pickup drive assembly.

The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid

from the dc controller PCA (location J92).

2 Measure the resistance between the cable connectors.

3 If the measured resistance is not approximately

160 ohms for the HP LaserJet 4200/4300, or 110 ohms

for the HP LaserJet 4250/4350, replace the tray 2

pickup solenoid.

The tray 2 lifter-drive assembly or the stack position

sensor (PS107) is defective.

Replace the lifter-drive assembly. See Tray 2 lifter-drive

assembly and/or Printer switches and sensors.

The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.

Dirty, worn, or deformed pick-up roller, cassette separation

roller, and cassette feed roller.

Clean the rollers if they are dirty. Replace any worn or

deformed rollers. The cassette separation roller and the

cassette feed rollare are to be replaced together.

Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the

gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.

How much paper gone throught the printer since it is new?
usually the pickup roller is good for 10,000-15,000 sheets.(20x500 sheet pack). if the printer went throught that much paper, then the pick up roller need to be replaced.
if not, make sure there nothing stucked on the pickup roller, and the roller is not shining (it need to be soft and rough).

What printer do you have?
This problem is caused by "used" pickup rollers, that are the rubber rollers that pickup up the paper. As they cannot pick the paper, you get the message that there is not paper.
You may clean the rollers using a clean cloth with a litlle of alcohol and it should solve your problem.

Paper misfeeds and failure to pickup the paper are both common symptoms of a worn pickup roller. This roller is on the bottom of the printer as shown in the attached picture.

With use the rubber tire gets smooth and can't grip the paper enough to pick it up and push it into the printer. The roller kit is easy to install yourself and will get the printer back going as good as new. You can get the roller kit here:

http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_42&products_id=71

I hope this helps, if so please rate my solution.

BuddyMc

usally when a printer picks up too many sheets the pickup rollers are dirty or covered with paper dust use a microfiber towel moistened with water or rubbing alcohol wipe them off then if it still picks up too many sheets the surface of the pickup roller is worn.replace pick up roller the printerworks .com may have parts or hp partSurfer.com