WONT PRINT AS KEEPS SHOWING PAPER JAM SYSTEM 2 WEEKS OLD
ERROR 23 SHOWS ON SCREEN.AFTER INSPECTION WE CAN NOT SEE ANYWHERE THAT PAPER MAY BE JAMMING .., PLEASE HELP GB
Hi there have you tried the door at the back of the machine as there maybe a piece stuck in the fuser unit. If not open the back door and check that there is a small black lever in the middle of the two rollers sticking up as this is the sensor arm that determines that there is a paper jam or not. If this is still there then the paper will be stuck just after the paper cassette within the paper path.
Hope this helps you.
thanks J
402 views
Usually answered in minutes!
×