Disney Pix Click Digital Camera Logo

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Posted on Oct 31, 2008
Answered by a Fixya Expert

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Trouble downloading Pictures

I can't get the pictures downloaded from the camera to the computer. Everytime I try it says that the computer can't find the camera? I have everything plugged in correctly and the programs are properly downloaded. (Disney Pix Camera-CARS Design)

  • 4 more comments 
  • barkerandco Nov 21, 2008

    I can not download pictures that I've taken, and when I hook up the USB cable it creates a direct (video?) feed that I can capture and safe withe the Pix 2 software. How do I get my pictures out of the camera?? Thanks, Barkerandco

  • Anonymous Nov 29, 2008

    It installed, but it's just not on my computer O_O

    I have a vista


  • deslyzvin Dec 03, 2008

    i got problem with the pictures, the computer ask me for the driver, and my camera does't have the cd, did't came with the cd.......i don't understand....??

  • Mitch13 Mar 01, 2009

    I can't upload the pictures from the camera to the computer. (Disney Pix Cheeta Girls).

  • Anonymous Mar 02, 2009

    I cant dowload the picture.I dont know if i got to do more than just plug the cable to the camara then to the computer

  • kcsc1291 Mar 26, 2009

    Every time I try to download the pix from the camera, it tells me that the computer can't find the camera and to make sure that the USB is plug in firmly.

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  • Posted on Oct 31, 2008
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This was found on another solution from ncmerc on Fixya
1) Connect the camera with the provided USB cable.
2) Download the latest driver from the Digital Blue web site: http://digiblue.com/customer-service/downloads/index.html, select the "The Disney Pix Micro Drivers for WIN ME, 2000, XP"
3) Install this driver, this will not enable the camera to work yet.
4) After this driver has installed, go to Control Panel
5) Select System
6) Select the Hardware tab
7) Select Device Manager
8) Find the device in the list (mine said "USB Digital Still Camera"),will probably have the yellow exclamation mark on it saying that it isnot working.
9) Double click the device
10) Select "Reinstall Driver" from the General tab
11) When asked if Windows can connect to Windows Update to search for software, select "Yes, this time only" and click Next.
12) Choose "Install the software automatically" and click Next.
13) You should get a message saying the driver for the "DB CIF Cam" hasnot passed the Windows Logo testing, select "Continue Anyway".
14) Click Finish.
15) The first time I did this, I needed to take a picture while the camera was connected to the PC.

After doing this I am able to download the pictures and everything works great. I hope this helps.

  • Anonymous Jan 07, 2013

    This camera has nothing to do with "the Disney, etc..

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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


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Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

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Everytime i make a new folder for pictures,the delete off my card

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Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:

http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html
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