Possible location of serial number described by frustrated user and responders.
Quoting from the link above:
The serial number of the pen and details I sent to your Parramatta
office attention Tee Tran.
This is all I can find.
>>> 1. Model/item number (located on battery cover of pen) Item No.SG18
>>> 2. Serial code located inside battery compartment of pen device. XXXXXX
>>> 3. Access code (6 letter code located in user manual or on CD-Rom cover)
>>> Cannot find these but did register online when bought
>>> sold the computer with the login.
>>> 4. Computer operating system. Windows 7
>>> 5. Country of origin? Not sure what you want the pen says "made in China"
>>> The globe has the number XXXXXX stamped in the bottom.
On 18/12/2012 9:15 PM, Oregon Scientific Customer Service wrote:
> Dear Colin,
> Thank you for contacting Oregon Scientific Customer Support. We are
> sorry to hear that you are having issues with your Oregon
> Scientific product.
> We received your email inquiry and want to assure you that you will
> hear back from us with a detailed response which is typically within
> 2-3 business days. Please reply to this email with the following
> information for us to provide you the status of the replacement.
> 1) Model # of the unit.
> 2) Serial # of the pen located at the battery compartment on white
> 3) Country where the unit is bought.
> Hope this information helps and should require further assistance,
> please feel free to call our customer service hotline at 1300-300-155
> (Toll-Free within AU). Phone and email support are available Monday -
> Friday from 9AM to 6PM ADST. Excluding Public Holidays.