Hannspree Tablets & eReaders - Recent Questions, Troubleshooting & Support

Hi there, It is very easy to restore your tablet once you know what to do. Turn your tab off (after you back-up everything you want to keep) Wait till the tab is completely off. Press and hold the Volume down button together with the power button. release after you see the logo. Then it will start up into a weird looking "recovery mode". Scroll down to 'wipe data/factory reset' and press the powerbutton. follow instructions and after complete it will take a while to start up for the first time again. all done!

Try different unlock patterns. Once it rejects you it will ask you to sign in to your google account. Type "null" in the user name line and "0000" for the password. I was locked out of my android phone and used this to get past the unlock pattern and back in to my phone.

Google helps. Google it

try to get the right Micro sd card

https://www.google.com/#q=Hannspree+tablet+will+not+start

Unless the manufacturer has released android update for your device you cannot update it.

Hello Jeffery, These symptoms sound like a dying tablet or a virus infection. Here's what I recommend: Go to the Google Play Store and search for ANTI-MALWARE apps. Download one you like and install and run. If the tablet is dying, please make a backup of all data you may want to keep as soon as you can. Good luck!

Hello Nollaig, Distorted sounds when playing videos can be graphics problem or sound problem. Unfortunately, Android tablets are not like Windows devices where a simple driver could fix the issue. I reccomend running anti-malware scan (head to the play store and search for ANTI MALWARE apps) to see if an infection is causing you trouble. Also, please follow the link below and download any manuals you feel mught be helpful. Good luck! https://www.hannspree.eu/en/end-of-line/eol-tablet-pc/SN10T1

Hello David, Please follow the link provided here and look for your particular model. Good luck! http://www.hannspree.eu/en/faq-tablet

Hello Pauline, I know this must be frustrating. When this occurs, it is more times then not a problem with the hardware power port on the tablet. (the hole you plug the USB cable into on the tablet)/ The USB cable cannot make a solid connection because the port is damaged, and therefore electricity cannot get to the device or battery. Do you have a warranty? I recommend seeing if the manufacturer will replace it. Also, if you have device insurance, you can try and get a replacement. Either way, you must replace the broken hardware power port. Good luck!