My Hamilton Beach Bl-1-3 water cooler is not pulling water from water jug. I have turned it off for 24 hrs to no avail. It tries to pull water but does not, only makes noise. I have call customer service twice and have not received a call back. Can any one help please?

Question edited for clarity.
Question moved from Cars and Trucks category.

The indicator light may have failed.

No data exists on your issue.

https://www.google.com/search?q=Hamilton+Beach+BL-5-2+not+self+sanitising

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Troubleshooting form Page 12 but you will probably need a service call.

Water Dispenser Use & Care Manual - Hamilton Beach

https://useandcares.hamiltonbeach.com > files
PDF
2). Sanitize the dispenser water tanks prior to installing a full bottle of water for the first time (see "Proper Care and Cleaning of Dispenser"). 3). The ...
18 pages


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You are my 40,000 question that I have answered! You don't get a prize, but I think that is pretty neat Paul :>D I have been here a long time.

The manual only says that you have to make sure that cooling is switched on (Page 12). The unit has a 1 year warranty. If it out of warranty, you just need to pick it up and take it to a refrigeration engineer. It may need topping up with refrigerant gas.

Consumer Support Questions?
How to contact us:
Telephone 800-488-5080 (Monday - Friday 8:00AM-5:00 PM ET) E-mail: [email protected] [email protected]

https://useandcares.hamiltonbeach.com/files/840178600.pdf

There are some videos here that might be of interest.

https://www.google.com/search?q=Hamilton+Beach+Bl-1-3+water+cooler+not+cooling+the+water

Hope the information helps you.
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Using one cup of bleach Per 5 gallon jug. Find the drain plugs on the bottom of the unit there are two. Drain unit of any water that is in it now. Replaced drain plugs. Place 5 gallon jug on top of unit and allow unit to fill. Be sure that heated water is off. Open spigots and allow a gallon of water to drain. After about 15 minutes open the drain plugs and allow all of the solution to drain out. Proceed to fill the 5 gallon jug with clean Clear filtered water and allow that to drain thru the unit, do this five more times.

Change cold control

Replace Thermostat and find the model number, Sea Breeze

No Cold Water

Hi. I have a Hamilton Beach Model 2202 and it's been working fine until last week. Now I have no cold water.

Hello! About 2 weeks ago, the same problem began on my Hamilton Beach water dispenser.
Last week, I called the HB service support, and they told me to do the following reset procedure:

1. Dispense 3 cups from the HOT water side, and also, 3 cups from the COLD water side.
2. Turn BOTH back switches OFF (the ones on the back of the water dispenser).
3. Unplug the dispenser, and LEAVE it unplugged for 24 hours.
4. After 24 hours, turn the back switches ON and plug it in.
5. Leave it on for 4 hours WITHOUT dispensing any water.

...it's been about 12 hours since I've dispensed water again for the first time, and so far, SO GOOD! I'll update if the problems reappear.

Sounds like the fans have stoped turning for the cooling system. If you cannot hear the fans turn on when you flip the COOL switch this is your problem. Pick the fans up at a computer parts store like Frys. Any other part failure on this unit other than a loose wire is not worth repairing.

thermostat is stuck. try buying a water cooler control from a local supply house.