1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier
moves and stops at the loading position, unless the All-in-One is busy.
Note:
If the carrier does not automatically move to the center, turn off the
printer/unplug the printer from the power source and then slide the carrier to
the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to
appear with a new cartridge.
I hope this helps.
I'm not even pulling up any info on that error msg.
Where are you reading the error msg from, within Windows? Or from the printer itself?
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