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balogun Zion Posted on Mar 26, 2019

My mp c 2500 is showing sc491 - Office Equipment & Supplies

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Ricoh Aficio Mp C2050 error code sc491 what is the poblem

High voltage power: Drum/ development bias output error
An error signal is detected for 0.2 seconds when charging the drum or development.
• High voltage leak
• Broken harness
• Defective drum unit or development unit
• Defective HVPS-CB board
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1answer

WHY THIS PRINTER IS SHOWING SERVICE CALL SC491

Unknown if this is the same model printer or not, as you question doesn't say.

You can add information to a question for free by using the Comment menu.

FIXYA is a free service. 6YA is a paid service as far as I know.

http://www.fixya.com/support/t26593905-printer_ricoh_sp_210su_service_call



Printer Ricoh sp 210SU service call error SC491 using compatable cartridge...
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Service call-sc491

Possible fixes from previous FIXYA question.

Use Comment menu to add information.

For example, what model Ricoh printer is it?

Have you replaced toner recently? If so, was it Ricoh original or not?

http://www.fixya.com/support/t26593905-printer_ricoh_sp_210su_service_call

Printer Ricoh sp 210SU service call error SC491 using compatable cartridge...
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Printer Error SC491 Problem

sc491 is a high voltage output error. Combined with your jamming issue, it sounds like a possible electrical problem somewhere. A good first step is to turn the machine off and unplug it, then take off the covers and reset any connections or cables you can get to.

If the problem persists, you should have a service technician take a look at it because it might need a board replaced.

SC491 error is a general error meaning service needed
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Is MP210 and MP240 the same? can i use the same cartridge?

no both are different
Here are the list of cartridges u can use
MP210
PG-30 Pigment Black
PG-30 Pigment Black Ink Cartridge
PG-40 BLACK
CL-31 Color FINE Ink Cartridge
CL-41 Color
MP240
PG-210 Black Cartridge
CL-211XL Color Cartridge
CL-211 Color Cartridge
PG-210 XL Black Cartridge
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