Hello, Cyndy -
I suggest you call the Hamilton Beach Customer Service department and ask your question. You will find the toll-free phone number here, at the bottom of the page:
https://www.hamiltonbeach.com/customer-service
You are probably not the only one who made the mistake you did.
Best wishes.
SOURCE: Hamilton beach 6qt electric crock pot about 4 years old
Call Hamilton Beach. This crock pot was recalled because of threat of severe burn. My handle broke and I dropped my lid. When I called to buy a new lid, I was told of the recall. They will send you an envelope. You then send back the end of the cord. I got a whole new cooker, crock and lid in the mail. : )
SOURCE: Replacement Lid-Hamilton Beach #33162 Crock Pot
MarBeck doesn't stock the larger size (10" x 12 1/2") for the 6 qt. slow cookers. Any other suggestions? Not on the Hamilton Beach site either.
SOURCE: hamilton beach 3 in 1 slow cooker
You can call Hamilton beach Long wait on phone, but YOU CAN ORDER THE Crocks and Lids 1-800-937-8997. You can not order on line!
SOURCE: Hamilton Beach 5 QT slow cooker with ceramic insert
http://www.hamiltonbeach.com/contact-us/warranty-usa.php
Comments:
i also found this number for parts
1-800-851-8900 (all products except microwaves and water dispensers)
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