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Donna Woody Posted on Dec 28, 2018
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Why do my hdmi ports keep getting fried?

We had a new home built an moved in January 2016. The HDMI ports on my Vizio 60" TV have been fried from electrical surge at least 10 times in the past two years. At least two of these times, the satellite receiver and the power board to TV were fried as well but most times it is just the HDMI port. Each time the receiver was replaced and if no HDMI ports were working the mother board was replaced. It just happened again lastnight during a storm although twice before the HDMI got fried on a nice sunny day. RCA cables are currently working but we want to know what is causing this. Two electricians have investigated with no solution yet. Please help.

  • Donna Woody
    Donna Woody Jan 02, 2019

    I had responded to your last post a couple of days ago but I don't see it now. Thanks so much for your ideas! We had the second electrician come back last Monday. He discovered that the propane tank line had never been grounded and suspects that is where the strikes are coming in from. The HDMI cable was touching the fireplace box where the propane comes in. He came back today to install separate ground for the copper propane line. We hope this was the cause.... time will tell. Thanks again for your time and your help!

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1 Answer

Vernon Taylor

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  • RCA Master 7,446 Answers
  • Posted on Dec 28, 2018
 Vernon Taylor
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Reminiscent of a period when every time there was a storm I needed a new telephone answering machine - no one knew why and it was nobody's fault. In time it just stopped happening, presumably for no particular reason. I suspect either the telecoms or electric company quietly fixed the fault without admitting liability. When you say your HDMI ports were fried, you don't indicate if that is a literal description - they showed clear physical damage from high voltage, sparking, arcing, heat discolouration..? I only have two suggestions - to ensure there is a good ground connection to the household even if you have to have an independent ground installed and to protect every device that contains a computer of any type with surge protection including telecoms, plus area protection...

  • Donna Woody
    Donna Woody Dec 30, 2018

    Thank you Vernon Taylor for your suggestions. There has never been a sign of a burn, etc. at the ports. Our original electrician checked the ground, etc. several times and said it was good. The area where this TV is the only area we have had electrical issues. We also had the propane line going to our gas logs get struck one evening (same area/wall). We didn't know that is what happened until the next morning when I heard a small explosion (thank God I was home). I ran to the area to find a torch of fire coming from the fireplace. Fire Dept. came, etc. and had to tear the wall out because it was still hot. Investigator could not determine a cause. Power company came to check the ground and said it was fine but we have insider information that their ground at the transformer was not sufficient. We already had some of the best surge protectors at the outlets but we added a whole house surge protector from the power company after the fire. A couple months went by without any additional issues. Then the HDMI issue returned... just hear a pop each time and "no signal" appears. Had a different electrician inspect and he found the the power company had good ground but the original electrician did not have their ground connected to our panel box. We hoped for sure this was the problem all along but we have been through this 3 times now since early Summer and so no more HDMI ports are working. Sorry for the lengthy reply but it is a long long story.

  • Vernon Taylor Dec 31, 2018

    I have only one thought just now and it is a bit wild. I remember how it was discovered how some CO2 fire extinguishers were sometimes ineffective - the jet of gas was causing a build up of static electricity in the plastic horn; enough to cause a spark that would reignite the fire it was being used on.
    I wonder if your basic problem is a static buildup and discharge? I wonder if your propane line (or something else) is becoming charged by the movement of gas inside or by the sudden release of pressure at the nozzle or inside the pressure regulator or gas control?

    Electronic equipment containing CMOS circuitry is extremely vulnerable to static discharge. Perhaps it is local or perhaps the entire wall is becoming charged...
    What do you think?

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5 Related Answers

Anonymous

  • 195 Answers
  • Posted on Nov 10, 2008

SOURCE: samsung hlr4667 dlp \ no hdmi connectivity

No, when I bought my new plazma tv, and unhooked my old DVR box, I had to go to my cable provider and inform them. they sent a signal and WHAM I was back in Biz.

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Anonymous

  • 51 Answers
  • Posted on Aug 22, 2009

SOURCE: my hdmi port is not working

I have Verizon Fios and there's a known issue with the motorola HD boxes that they have bad hdmi ports, the screen goes green and that's it, nothing I can do about it I just use component cables. You need to be sure it's your tv not the cable box. Try the hdmi on a dvd player or ps3 or whatever else you have first just to be sure it's the tv at fault not the cable box. If you determine it is the tv you need to replace either the main board or the video board depending on your specific tv model. Some have the video inputs on the main boards some have video boards.

smarthome2

Frank Fulton

  • 1114 Answers
  • Posted on Dec 16, 2009

SOURCE: Yamaha Receiver RX-V463

Do not use HDMI thru your receiver. Go directly from the Cable box to the TV. Connect coaxial digital or optical to your receiver. Your receiver uses HDMI version 1.1 or 1.2, which is riddled with issues. If you want to read about them, Google HDMI Problems and you can read for hours. Long of the short of it is; Don't pass HDMI thru your receiver, use the receiver for audio only. Hope this answers the question. Sorry for the bad news! I'm in the industry and have been dealing with these issues for a couple years now.

Slinteriors

Sonny Berry

  • 8617 Answers
  • Posted on Aug 03, 2012

SOURCE: My panasonic tcp50x3 turned off after lightning hit the phone pole behind the house and everything else works but the TV , it clicks several times but not red light and wont turn on

If the power indicator doesnt come on at all then chances are its the power board if the standby supplies are not present.

Testimonial: "is it easy to install a new one by urself? "

Buddy Mcsparrin

  • 1684 Answers
  • Posted on Sep 11, 2012

SOURCE: HDMI PORTS DONT WORK

Hello,

You will need to replace the main video logic board, its part number is either EBU60852909 or EBU60852911. These two board are direct replacement parts. There are several boards available on Ebay such as this one: http://www.ebay.com/itm/LG-46LD550-UB-Main-BPR-Total-Assembly-EBU60852909-subs-to-EBU60852911-/150895037335?pt=US_TV_Boards_Parts_Components&hash=item23220b8b97

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