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Derek Kim Posted on Aug 07, 2016
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My Vizio E series 500i-B1 recently got stuck on a white screen and I spent the last two days asking around and ironically all tech and TV repair sites have said they are not offering tech support.

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  • Expert 108 Answers
  • Posted on Aug 10, 2016
The Wyzzyrd
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Hello. Well, that's because Vizio offers no tech support even to service centers. I have never encountered a while screen on a Vizio, but my best guess is that the Main board is defective, although it's possible that it's a Timing Control (T Con) board. For part numbers, and possibly parts, go to ShopJimmy.com and enter the model number in the search bar. Hope this helps!

5 Related Answers

Randy Fitz

  • 112 Answers
  • Posted on Jul 09, 2009

SOURCE: TV shows orange light but doesn't work

Have you tried taking it to Costco for an exchange? Other than their strict return policy on many electronic items, they are very good about customer service. They may make an exception if you take it in and talk with a manager in person.

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dave1645

Dave Naylor

  • 834 Answers
  • Posted on Nov 18, 2009

SOURCE: vizio 46 hdtv screen has scratch now I can see a white speck

sorry to say you,ll need a new lcd screen
big bucks

Anonymous

  • 1 Answer
  • Posted on Feb 25, 2010

SOURCE: vizio screen went white

Im sorry but did you figure this out yet. my tv just did this today too. it broke now.

Anonymous

  • 416 Answers
  • Posted on Mar 14, 2010

SOURCE: Vizio 42 in TV LCD HDTV white line across to of

That white line (usually jagged) is actuallly part of the transmitted picture. However, you are not intended to see it because it is located in what is known as the 5% overscan area. Your TVs today are more than just cable ready... they are a versital, technology filled multimedia display. You can see that line because the screen size or wide mode you are using is intended for 1080p/24 signals. You have 0% overscan with this screen size setting. This allows you to see ALL of the picture, including portions of the picture the broadcaster did not intend for you to see. You can change your screen size using the Wide feature in the Setup menu. See pg.62 of your user manual for details and descriptions of the various wide modes.

gopakumarg43

The Knight

  • 76851 Answers
  • Posted on Feb 10, 2016

SOURCE: I have a Vizio E500i-b1 50" led tv and if I turn it off I can not get it to turn back on for hours/days....any help is appreciated!

Fault to the main power supply regulator section. Either it will be a separate board, or the part of main board. Check and replace damaged component/s at its main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electronicshelponline.blogspot.com/
It will be best to replace the power supply regulator board as card basis rather than making "Surgery" to it; which usually will make loss for both money and time. Even though you can make it right, it will cost around an amount equal to the cost of a new board; including the cost of (spare parts + service charge) More to say, most of the spare parts to it will be difficult to get from open electronic spare part market. This is true to most of the flat panel TV power supply boards; irrespective of its brand and screen size.

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VIZIO E500i-B1 broke again a month after replacing the power board. Having similar issue

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I have a Vizio E500i-b1 50" led tv and if I turn it off I can not get it to turn back on for hours/days....any help is appreciated!

Fault to the main power supply regulator section. Either it will be a separate board, or the part of main board. Check and replace damaged component/s at its main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electronicshelponline.blogspot.com/
It will be best to replace the power supply regulator board as card basis rather than making "Surgery" to it; which usually will make loss for both money and time. Even though you can make it right, it will cost around an amount equal to the cost of a new board; including the cost of (spare parts + service charge) More to say, most of the spare parts to it will be difficult to get from open electronic spare part market. This is true to most of the flat panel TV power supply boards; irrespective of its brand and screen size.
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Vizio e500i b1 black screen, no image

Fault to the main power supply regulator section. Either it will be a separate board, or the part of main board. Check and replace damaged component/s at its main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electro-medical.blogspot.com/
http://electronicshelponline.blogspot.com/
It will be best to replace the power supply regulator board as card basis rather than making "Surgery" to it; which usually will make loss for both money and time. Even though you can make it right, it will cost around an amount equal to the cost of a new board; including the cost of (spare parts + service charge) More to say, most of the spare parts to it will be difficult to get from open electronic spare part market. This is true to most of the flat panel TV power supply boards; irrespective of its brand and screen size.
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My Vizio e500i-b1 LEDtv went out last night. How can i tell if it's the main board or the tcon board that isn't functioning?

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What is the problem you faces with this TV? If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
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Short answer: no. Does the TV power on with the "V" logo screen? What are your custom picture settings?
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