Recipe for home-made water treatment
I use white vinegar and hot water. I soak the disk for a few hours. It's amazing. My venta is 10 years old. I also use different scented oils in mine to fragrance the room. I use it daily. I got a new venta but like the older model better. It is my sleeping machine it provides a white noise that I sleep very well to. The new one is too quiet and seems more fragile.
Use white vinegar. 1/4 cup run it for two hours on high. Rinse
SOURCE: Water wheels do not turn
Unplug the unit from the A/C outlet. Turn the fan unit over, and with your finger, spin the fan as fast as you easily can. Tooth like projections should rotate out of the lower most part of the assembly. These teeth drive the wheel. If they don't come out, the problem might be in the seating of that silicon rubber nipple, or the "tooth" assembly could be gummed up with algae and deposits. You can wash it out. The problem with mine is the teeth work, but the wheel still doesn't move. I have emailed the sales office for help. I love the unit's performance, but it is temperamental. Good luck, and please post, if you fix it.
SOURCE: Venta Airwasher Venta LW14
When you add water, you should notice bubbles (just a few) on top of the water. When the water no longer has bubbles, the additive is shot, and you should wash out the tank. We have dirty air, and it takes about 2 weeks for us. I spray it with Murphy's Soap to soak a few minutes and wipe it out with a sponge. Rinse. Spray the wheel similarly (all over) and spray with a kitchen hose, as hot as possible. You may have to repeat. I clean my wheel between tank cleaning, so it doesn't build up. You should use the additive, because the water has to be slippery to work with the wheel. Maybe you can find a different "wetting solution," that would be cheaper; Venta gets an arm and a leg for it. Good Luck. I like the performance of mine, but it is temperamental.
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