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What is the problem you faces with this TV? If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
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That message tends to result from a bad connection (perhaps the hdmi plug in the tv) or a source that does not comply with hdmi standards. This can often be the case when using a computer or gaming device for the signal source. Find a known good signal source and test, then if you still don't get a picture, switch the cable to hdmi 2 and try that one. Ports can go bad or wear out or get debris in them. Good luck.
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