Kenmore Elite - Recent Questions, Troubleshooting & Support - Page 6

http://www.searspartsdirect.com/model-number/11042822203/0583/0153200.html It is most likely a quide, could be the bearing has worn out and the drum is rubbing the guides.

I HAVE A KENMORE ELITE WASHER AND IT STOPS IN THEN MIDDLE OF THE CYCLE AND DOESN'T RISNSE. THE DISPLAYS SHOWS F21. CAN YOU LET ME KNOW WHAT THIS MEANS?

Remove the soap tray and clean the orifice.


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"F13" is a "Dispenser Circuit Error". If the dispenser motor cannot move to its correct position, the error code is generated. You will need to check the following:

- Check the mechanical linkage from the dispenser motor to the top of the dispenser. NOTE: 9 times out of 10 the small spring that connects the motor to the armature comes off and needs to be reconnected.
- Check the electrical connections from the Central Control Unit (CCU) and the dispenser motor. NOTE: The CCU is the Main Computer located directly behind the wash tub.
- Check to make sure the dispenser motor is running.

In order to see all of this you will need to remove the top panel of the washer. Remove the three screws holding the top panel in place in the rear. Once the screws are removed, the panel slides back then off. Locate the dispenser. Make sure there is a small spring attached from the dispenser motor to a small plastic armature on top of the dispenser. Without it the dispenser will not function. Place the washer in diagnostics mode by performing the following:

Select DRAIN/SPIN, NO SPIN and press any key under OPTIONS (must be the same key) 4 times. "C00" will be displayed on the console as the washer enters a series of diagnostics tests. The first portion of diagnostics tests the operation of the dispenser. You should see the armature moving as the different compartments of the dispenser are being tested. If not, I would suspect a possible dispenser motor failure. As a long shot, the CCU can also fail, but may cause different symptoms and multiple error codes. Press PAUSE/CANCEL twice to exit diagnostics.

I hope this information is helpful to you. Please post back if you need further assistance.

F21 relates to a motor or control board fault.

Here's a good video that shows you step by step: https://www.youtube.com/watch?v=Nx6tJnyAi0Y

this code is for flow error , its telling you the washer hasn't detected the proper flow of water in the time allotted for it to fill up , ck your hoses for kinks and your shut off valves for being full open (they need full open) also can be a fault in the flow sensor inside washer (happens a lot with high mineral water ) it sets up hard inside the flow sensor and blocks it from working well ohh and I have seen in one case the homes water pressure was too low for washer to work as well , but this is rare and that one case was on a well system not a city supply ,but this too is fixable as well (pun intended)

Before digging further, lets try unplugging the washer from power for 3 minutes, then plug it back in, turn it on and select a cycle and try starting it.

Dump the appliance. sears delivers the worst garbage available

It means the washer did not get any water. Make sure the HOT and COLD taps are both turned on (even if you only use cold). If that wasn't it, check the screens on the inlet where your hose connects to the washer. They get clogged or rusted. If this does not solve your problem it could be a water valve or water sensor issue.

you probably broke the door switch and the machine thinks the door is open. little piece on top of the lock catch. need to change the door switch

check for a loose bolts and nuts that hold the motor .