The shutter flex cable inside the lens is broken, so the shutter doesn't work. It's a well know problem with the Canon PowerShot A4xx series cameras. There are some flex copies (made in China) being sold on ebay, but they are not that qualitative. Canon doesn't supply these cables separately, they supply the whole lens unit which is quite expensive. I usually suggest not to invest any money in these cameras, because the cable will brake again, sooner or later.
Tom
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