Kenmore elite washing machine, cold water will not fill. hot water works fine.

If your machine has 2 water hoses connected check to see if both water valves are connected and switched on, if so the you may have a faulty cold water valve. If you have only 1 water hose then the cold water valve on the twin or triple valve is faulty. You can change these easily buy removing the top panel and removing the valve, usually only 2 screws. Hope this helps.

First things first ensure that the cold water tap is turned on. If it is on, turn it off, and check the hose for obstructions, and then the inlet of the machine to make sure the filter screen isn't clogged by debris from the water line. Anything beyond that, such as inside the machine, you'd want a pro to look at.