Turn the power off and on again displayed

Hi,
This is lens mechanism problem and lens assembly will be replaced to fix the issue.
Lens tries to correct its mechanical error three times then gives up and you see turn power off and on again display in lcd. If camera is under warranty, please call Sony to get it fixed or take camera to local camera repair shop if its out of warranty.
Thanks.

It is lens problem it need to be service.

CCD FAILURE call Sony for FREE REPAIRS ask them abt BAD CCD

pls rate me well

I jeremy- i was having the exact same problem today. I phoned Sony repair, who then had me take out the battery and hold down the power button for about 30 seconds..reinsert the battery and power up. Didn't fix it. I came home and read some posts on here. I ended up trying the gently twist the lens as it was zooming in and out..I twisted a little and pulled a little. About the third time, it worked. (I also held the power button down with the battery in, just to try..maybe that helped, too). Sony wants flat fee of $91 to fix..is that what they told you?

CCD sensor is defective in your camera............need to replace CCD.....

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

I had the same problem with my camera a year ago I send it in to sony & they fixed it,for $20.00...

Lens isn't working and need to be replaced.

This worked for me on my Sony Cyber Shot dsc-g1. I would suggest connecting your camera to your PC and downloading your photos first. They are still on your camera - even if you can't view the album.

1. Press the HOME button and select Media Tools from the menu.

2. Select General -> Check Album

3. Select OK in the Check Album menu.

4. The Recovery data... message will be displayed.

Note: Depending on the circumstances, restoring the album data may or may not be possible .

5. Once the recovery process is completed. The menu will return to Check Album.

6. Turn the camera power off and then turn it on again. If the error message still persists, please approach the local service center for assistance.

Here is the link for further information.

http://www.sony-asia.com/support/faq/256918/productcategory/di+digital+camera/print?site=hp_en_AP_i

Good luck,
Linzi

This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.

There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.

They will quote you for a new lens assembly as they will not be able to replace the sensor only.

Cost should be about 1/2 of what you paid for the camera.

Good luck.