P1 error message, dehumidifier runs continuously on turbo, and none of the buttons work.

Usually the P1 error indicates that dehumidifier needs to be defrosted. The unit has detected ice build-up on the condenser coils.

Unplug the dehumidifier for several hours. Then plug it back in. If the problem recurs, check that the fan that blows air across the coils is working properly. Make sure that the room is not colder than the operating range of the dehumidifier. If the problems continues to occur, you may have a refrigerant leak in the system. That will require a service call to repair the dehumidifier.

If the unit is under warranty, contact Westpointe. The manual I have for a Westpointe 65 PT dehumidifier, https://www.appliancefactoryparts.com/content/pdfs/136333-1.pdf, indicates the unit is covered through year 5 after purchase for a refrigerant system. For Warranty service, the contact point is Midea Consumer Service at 1-866-646-4332. If the unit is not under warranty, consider whether to replace the dehumidifier.

I hope this helps.

Cindy Wells
(I have seen a dehumidifier develop a refrigerant leak. It constantly froze before the leak was repaired and the refrigerant topped off.)

According to the manual, this code, P1, means that it is in a defrost cycle. I now have the problem that my unit is in the P1 mode as often as it is in the dehumidification mode.

I have another of their dehumidifiers, the MDF1-30AE. The first time the P1 came on, the unit stopped, because the filter needed cleaning. Recently P1 came on but the unit didn't turn off, and I had already cleaned the filter, so I phoned Midea customer service at 1-866-646-4332. The man told me P1 means it's in defrost mode and said to just leave it on and the P1 will eventually go away. It's been a while though....

P1 means it is defrosting, let it run 15-45 minutes

what does P1 mean? and how can i get it to start collecting humdity again?

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

I hope that helps.

My Danby DDR657EE shows P1 periodically also. So, I called Danby.

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Danby Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

So, if you see P1 periodically (for brief periods), then it would be normal.

Also, here is a link to Danby's FAQ page for Dehumidifiers (which answers some common questions):
https://www.danby.com/faqs.php?cat=12

I hope that helps.

Your question needs to be answered in 3 parts:

1) As per the manual for my Danby Dehumidifier (Model DDR657EE), the unit may not turn on immediately when powered On (it may take a several minutes). So, generally, it would be normal in your case.

2) Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

So, generally, if you see P1 periodically (for brief periods), then it would be normal.

3) Since your unit keeps running (continuously) and there is no water in the bucket, then you should call Danby ServiceI for additional assistance - it seems defective for this reason.

I hope that helps.

Take out your filter and clean it, if its dirty your machine can frost up due to the lack of air flow and will not work correctly. Once you clean it, it should be fine.

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

I hope that helps.