Sony Cyber-shot  DSC-W55 Digital Camera Logo
Posted on Dec 31, 2007

I dropped my DSC-W55 camera and it the lens won't go back inside

I was trying to take a picture and the camera fell on my keyboard ( I have a laptop) and it was no more than 1 ft in the air when it fell. When I put it on a black screen comes up saying access then Turn the power off and on again. I did this and it does not work, please help I just got it for christmas and it has no warranty I know there must be some solution! Thanks so much for your help!

  • MicMac3 Dec 31, 2007

    also the battery just beeped and I had to turn it off, I noticed people have similar problems but I really don't get some of the answers or steps so please describe well.


    P.S. The battery was more than half charged if that might make a difference?

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  • Posted on Mar 13, 2008
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It sounds like maybe your lens is jammed. You may want to try and fix it yourself. If you want to repair it yourself there is a guy in South Carolina who has lots of parts for all the Sony Cameras. I bought my LCD from him for $39.00 plus shipping and it works perfect. I put it in myself and saved a ton. If you buy the part from him he sends you pictures of him taking the camera apart so that you can repeat the process when you install it. I think his email is [email protected]

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