Call Kitchenaid to request assistance.
https://www.kitchenaid.com/resources/contact-us.html
Another model (not yours) on the FIXYA site only had 3.0 cu ft capacity and that information was received by calling KitchenAid.
http://www.fixya.com/support/t1445719-capacity_kitchenaid_washer_model
About 1/2 full.
SOURCE: kitchenaid front loading washing machine
check your drain hose see if its too low lower than the tub or too far down in the drain as this will cause a siphon action
SOURCE: KitchenAid Washing Machine KAWE578BAL1
Hi and welcome to FixYa!
There's a couple ways to tell if it's the coupling.
One is to just tip the machine back a bit and look on the floor underneath for pieces of the coupler laying on the floor. :)
Also let it fill and check if it is agitating. I do a coupler repair a few times per week at least, and the customer always calls in saying "My machine will not spin"
When we ask if it still agitates, they often aren't even sure. Because they typically start the machine and walk away and come back later and find the clothes soaking wet from no spin cycle.
So check it out, it probably is the coupler (the clicking sound you described is a typical symptom)
Check to see if it agitates and if not, then you can figure a very strong chance it is a broken coupler.
Hope this helps!
SOURCE: Washing Machine doesn't spin.
kitchen aid "quiet scrub" won't pump out the water? perhaps replace the unit or fix it?
SOURCE: I have a Kenmore 70
go to appliancerepairplanet.vstore.ca and they can help u in this matter
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