The camera of my Sony PCS-1 videoconference looks black and can not be moved with the control. The strange thing is that when the equipment is turned on the camera moves. What could be the problem?

SOURCE: DSC-W50 sony cybershot

I had the same problem with my DSC-W55. I actually just called the customer service number on the sony website and they told me how to solve the problem.

- Take your battery out
- Press and hold the power button for 60 seconds
- Re enter your battery
- Voila.. it should work when you turn it on. Mine did.

SOURCE: Sony PCS-1 Video Conference

Hi,

in order to help you:
- are you behind a firewall?
Sounds a lot like a firewall issue.

You may contact us for free troubleshooting:

Contact

Furthermore this is our detailed PCS-1P page.

Best regards,

Andy

pontelemon

• 538 Answers
• Posted on Mar 19, 2009

SOURCE: doesn't focus

Lens barrels are out of possition/damaged.

Needs service.

SOURCE: My Sony KDL-32M3000 is acting strange. When I

G'Day!

Unfortunately, what you're describing is a repair issue. You won't be able to address the problem with troubleshooting. There is a part inside the TV that needs to be replaced. If you're under warranty, this will cost you nothing. If you're not under warranty the cost will likely be a minimum of $200 parts and labor. However, be warned that the cost could be considerably higher.


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CameraR

• 4738 Answers
• Posted on Apr 04, 2010

SOURCE: I turned the camera on and saw a black screen that

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include: A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a