Where can I log a complaint against the service of Telkom?

FIXYA has no connection with Telkom.

Contact Telkom.

http://www.telkom.co.za/today/

This is FIXYA. Your complaint cannot be resolved by FIXYA unpaid volunteers. FIXYA is not a government organization, and is not connected to Telkom. Many questions from South Africa can be answered using internet searches, but that does not mean anyone can resolve legal, financial, or governmental issues for questioners.

Unpaid volunteers, people like you, answer questions for free using the internet. They generally do not have South African knowledge, as you appear to either need to contact legal services or your financial institution, or continue pursuing a resolution with Telkom in South Africa.

Regards.

Depending on which country you're in.

In Australia it the Telecommunications Ombudsman

Contact Telkom, but expect you may be talking to contractor operated response employees first, and need to be patient with this company, which inspires many mistaken postings and complaints on FIXYA.

FIXYA is for free questions and answers about "FIX"ing things, and is overwhelmed with questions at this time.

FIXYA has no relationship with Telkom, and is not located in the country of South Africa.

This time of day receives each day countless postings from South Africa, but it is unknown where you live or where your service provider is located. Can only guess.

FIXYA is an internet service, and many answers are provided for free by unpaid volunteers from England and the United States, and most are not residents of South Africa.

Taking a guess only, that your complaint is about a South African service provider, here is a link to Telkom.

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/

Sorry, Telkom is noted to have problems, and many complaints noted on the internet in South Africa.

FIXYA is not connected to Telkom. FIXYA is an internet service, not located in the continent of Africa.

Telkom contact information:

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/

Regards.

Get Help Telkom

Hello, Pieter -

Fixya.com is not a website for posting complaints about bad service by any business in any part of the world.

Fixya.com is a website intended for asking and answering questions on how to go about repairing things.

Fixya.com receives questions from people worldwide. Without knowing the country where you reside, it is a challenge to look for websites where you can post your complaints. I am guessing you reside in South Africa.

If my guess is correct, see:
http://www.helplinelaw.com/article/south%20africa/405
and
http://www.saconsumercomplaints.co.za/
and
https://mybroadband.co.za/vb/forumdisplay.php/88-CPA-Telecoms-Regulation-and-Consumerism

I am answering from the USA.

Best wishes.

this is fixya not telkom we have no influence or authorization to a company need to keep trying to contact telkom