SOURCE: kenmore washer drains but won't spin.
Sounds like the motor coupling has broken, fairly inexpensive part but does require some finesse to install. let me know if you decide to attempt it.
SOURCE: My Whirlpool washer won't spin
Hi, It sounds like the coupler has broken. If the motor runs but doesn't do either of these things, here is how to
Removing the cabinet. UNPLUG the washer. There are two screws holding the control panel to the cabinet. Most models the screw are in front but, some models have the screws in back. They are on each end. Now raise the control panel up and let it rest on the hinges. Unplug the lid switch harness and locate the clips on each side (bronze in color) and release them.
Now the cabinet will lift off the frame and you can set it aside.
How to replace a coupler:
Now that the cabinet is out of the way, remove the pump from the motor and set the pump off to the side. Remove the two screws holding the clips on the motor and remove the clips. Unplug the motor harness and on some models you wil need to unplug the capacitor.
Now you will need to replace all three parts to the coupler. I use a ½” socket and a small hammer to force the coupler onto the motor and transmission shafts. Put the rubber part onto the coupler half on the transmission and then line up the post on the motor shaft with the holes on the rubber part and it should go on ok. Put the clips that hold the motor in place and plug in the harnesses.
Put the pump back on and the clips to hold it in place. Set the cabinet back on the frame. Make sure the lip on the front cabinet is under the front rail of the frame. Ease the cabinet on the frame making sure the two rear sides of the cabinet set down on the tabs of the frame.
Put the two clips back on that hold the cabinet and plug the lid switch back in. Fasten the control panel down and you are all set.
Please let me know if this helps you or if I can assist you further.
Vic
SOURCE: washer wont drain pump makes noise Sears model
The pump is clogged with dirt in the inlet filter and the suction has dropped. Remvoe the pump and do a good clean up job, use the pump to be activatted on desk to test the pumping action. Use a back flush also to clean off all dirt in the pump. If test of pump is good then set it back and test.
SOURCE: Sears washer model number11045087400 stopped
“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.
Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.
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SOURCE: kenmore washer model #970-c41032-00 series
It appears your pump has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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