How do I call for help on sump pump warranty .....mine did not work for the NC hurricanes this month

I imagine you asked the plumber why the pump is running continuously and he replied as you said but what he simply meant was, because water is in the sump. I'll address pump switch failure later.

So the question should be why is water continually entering the sump. It could be because the water table level is high but its been my experience a sump pump runs nonstop because water expelled by the pump is flowing directly back into the sump.

Have you asked neighbors if their pumps run nonstop? Do you have continuous standing water around your home?

If you don't have standing water around your home and your neighbors dont have the problem with their sump pumps running nonstop then the most likely cause is the pump outlet is flowing back into the sump. In other words, its continuously recirculating the same water.

Here's how I"ve diagnosed this issue in the past. Install a temporary 1 1/2 inch pvc line to discharge the pump outlet on the ground a minimum 20 feet from the house foundation on ground with a downward slope. This gets the pump outlet far enough away from the house that water should not re-enter the house sump. If your pump then cycles normally, you know the problem is because water from the pump outlet is reentering the sump. Then it's a matter of determining why the original pump outlet is flowing back into the sump.

As for pump failures... most sump pumps are not designed for continous duty and the switches are of marginal quality. I alleviated the switch issue by zip tying the switch float of the pump up so it is always on and installed a seperate sump float switch that will last longer than the original.

If you're in North Carolina service is probably interrupted by the hurricane.

Contact Straight Talk customer service to verify:

1-877-430-2355

If it is anything like mine the sensor is on a cord So what I do
is get some plastic wire ties and tie the cord part lower on the pump
so the float part does not have to move so far. cheap fix
oh BTW if you cannot secure it to the pump then maybe you have some vertical part you can secure it to .

GL

edward edwardaustinassociates

Flowtec shows manual for FPOS3200 with 3 year warranty, that looks very similar to your pump
http://www.flotecpump.com/resources/images/503.pdf

Flowtec help number
1-800-365-6832

FPOS3200 page
http://www.flotecpump.com/ResidentialProduct_fl_su_su_FP0S3200A.aspx
Flotec sump pump product page
http://www.flotecpump.com/ResidentialSearchResults.aspx#ProductType=Sump+Pumps

You will have to remove the bottom cover and check the impeller for clogs, cracks or just plane broken. Clean or replace as needed.

i own an 87 myself and excellent bike...i had a similar problem but it didnt die right away it just bogged down...it was the fuel pump! i looked in my manual and dont see anything that would cause this particular problem, but im thinking that the throttle is attached to the starter and kill switch assembly....maybe something is shorting out in there?

Storm sewer or rain water run off area. In other words , almost anywhere where it won't come back in.