Hello, Pieter -
Fixya.com is not a website for posting complaints about bad service by any business in any part of the world.
Fixya.com is a website intended for asking and answering questions on how to go about repairing things.
Fixya.com receives questions from people worldwide. Without knowing the country where you reside, it is a challenge to look for websites where you can post your complaints. I am guessing you reside in South Africa.
If my guess is correct, see:
http://www.helplinelaw.com/article/south%20africa/405
and
http://www.saconsumercomplaints.co.za/
and
https://mybroadband.co.za/vb/forumdisplay.php/88-CPA-Telecoms-Regulation-and-Consumerism
I am answering from the USA.
Best wishes.
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