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Pieter van der Merwe Posted on Jun 20, 2018
Answered by a Fixya Expert

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How do I log a complaint about bad service from Telkom and Vodacom on your website?

1 Answer

Jean DeLauche

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  • Computers & ... Master 2,911 Answers
  • Posted on Jun 20, 2018
Jean DeLauche
Computers & ... Master
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Joined: Sep 01, 2014
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Hello, Pieter -

Fixya.com is not a website for posting complaints about bad service by any business in any part of the world.

Fixya.com is a website intended for asking and answering questions on how to go about repairing things.

Fixya.com receives questions from people worldwide. Without knowing the country where you reside, it is a challenge to look for websites where you can post your complaints. I am guessing you reside in South Africa.

If my guess is correct, see:
http://www.helplinelaw.com/article/south%20africa/405
and
http://www.saconsumercomplaints.co.za/
and
https://mybroadband.co.za/vb/forumdisplay.php/88-CPA-Telecoms-Regulation-and-Consumerism

I am answering from the USA.

Best wishes.

1 Related Answer

Joseph Wright

  • 1729 Answers
  • Posted on May 06, 2018

SOURCE: I am a Telkom client but do not know what is going on with Telkom these days. My landline 0315078386 is dead. I tried online to log a fault without success. Please log a fault with Telkom for me pal.

Try this link:

https://secure.telkom.co.za/today/help/personal/talk-to-us-anchor/#start-chat

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Related Questions:

0helpful
3answers

How do I pay my Telkom bill online

we be uSA yanks
you be africa.
why ask us , and not them. direct.
google that and in 1 second flat , bingo them.

no Telkom in USA so why would we know?
0helpful
1answer

A/c 337640211: 6 months ago I complained about a buzzing on the line and was charged for an unnecessary call out. Buzzing still there, thinking of cancelling my landline.

Contact Telkom, but expect you may be talking to contractor operated response employees first, and need to be patient with this company, which inspires many mistaken postings and complaints on FIXYA.

FIXYA is for free questions and answers about "FIX"ing things, and is overwhelmed with questions at this time.

FIXYA has no relationship with Telkom, and is not located in the country of South Africa.

This time of day receives each day countless postings from South Africa, but it is unknown where you live or where your service provider is located. Can only guess.

FIXYA is an internet service, and many answers are provided for free by unpaid volunteers from England and the United States, and most are not residents of South Africa.

Taking a guess only, that your complaint is about a South African service provider, here is a link to Telkom.

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/
0helpful
1answer

How do I log a complaint on the Hello Peter website about Telkom and Vodacom?

Hello, Pieter -

See my answer to the second time you asked this question:
http://www.fixya.com/answer/answerpageslideview.aspx?ctg=482&fml=0&brd=0&thid=27010158

Best wishes.
0helpful
1answer

Hi..I would like to log a complaint against vodacom.They have not refunded my money and are still deducting money from my account.

Never heard of them, but assuming they have one, Go on their website and see if you can sign on to your account info. If you can, remove your bank info so they can't take anymore out. And/or just Call your bank and have them put a block so they cant take out anymore money out of your account! Good luck!
0helpful
1answer
0helpful
1answer

I cant get my internet settings over the air frm my service provider and they cant even give me manually.Cn u plz help me? Am using vodacom.

It is important that this service is provided free of cost to the User.
Log on to the vodacom website and post a complaint with details of yourr request. You will have someone call you soon.
Sep 16, 2010 • HTC S310
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