I've washed the filter, bought a new filter, checked the charger. If I take the filter out it works constantly, but when I put it back in it works intermittently again.
Hi
If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.
Best wishes
Allan
Thanks for making contact and I'm sorry you're having difficulty.
I would suggest that this is a blockage of some kind as the pulsating is caused by a lack of airflow (the motor is protecting itself by pulsating and then ultimately cutting out).
I would recommend looking at the following video which will take you through a methodical way of checking this. The model in the video is a DC59 but applies to most cordless models: https://www.youtube.com/watch?v=fdnu4yk-5vI
Furthermore, I would check the bin inlet to make sure that the one-way door/flap is not jammed as this also can cause the problem.
brilliant....not only do i now have a sparkling clean dyson from all the other tips i followed, it now fully functions thanks to that "try the bin inlet" tip: as simple as that!
Thanks the flap was stuck shut, poked upen now all well.
This is also covered in the Dyson V7 Instructions (supplied with the machine) Page 8. Pity Dyson produce machines with a wide pipe that then channels all the dirt through a half inch wide slot
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When you take the filter out look for a small pressure switch where the filter pushes on it. Sometimes it gets dust on the press switch. As well as a very small dust censor that looks like a small tear drop shape. It is usually pressed into a small track made on the body of the vacuum near the filter holder. Lift it up a little out of the track and take a clean coth with no soap or cleaner on it and wipe it clean and slide it back in. NOTE: cleaning hep filter can clog up a filter. And interfere with the sensors on the vacuum. Replace filter's with new ones if above fails to work for you. Good luck. T&B ELECTRONICS.
Hi, you have a restriction of Airflow. This is caused by either an obstruction or a general build up of debris. In order to find the blockage you will need to take the machine apart. Check each part from the floor head to the bin. Common areas that block are the head unit and entry to the bin unit and exit into the bin unit.
Help my stain cordless is showing a blue light and it keeps cutting out , Iv followed instructions on here about possible causes ,blockages, washed filter etc but still no good
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This solved my problem, great and thanks. The bin inlet door was jammed, so I just pushed it from the outside, freed it up, and now the motor runs continously.
I had the same problem cleaned it all and it was still doing it, then I discovered there is a small flap inside the unit where the pole part connects to the vacuum that was stuck, I gently pushed it with my finger it came unstuck, connected the pole and its started working perfectly again.
Fixed mine immediately! Thanks!
of well proud of myself at 80 and watched the video to take the brush apart and it was clogged Cleared it and it works fine Love it one of the best things I’ve bought
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