SOURCE: Kenmore Elite HE 5t
Hello
Please see this weblink here for a ton of info on your problem.
F11 = Serial Communication Error. Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Do this = Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components.
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SOURCE: kenmore elite HE 3t - error code F dU and door is locked
Just in case there is a pull string with a loop, all plastic under the latch, need to pull the toe panel off and reach up inside the right, unplugged of course until you feel the switch. a pull latch is below the switch incase this happens and hats off to all star/ a serial error or a faulty switch is most of what causes this to start.
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I found broken wires on the motor. I am ordering a new wiring harness to repair.
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