Wash cycle starts but door locked light stays green (door is locked thought) some water enters and cycle stops. need to keep restarting cycle & same happens for approx 15 times beore cycle will complete & door unlocks.
SOURCE: water does not enter washer
It appears your dual inlet water valve has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
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PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
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SOURCE: The wash cycle starts, water goes through the soap
you may have a faulty door lock assembly. we see it a lot.
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Hi, thanks for that. Bit of an update/correction the door locked indicator has been staying on green for a number of months, even though the door is locked. current problem is that cycle starts & then as water is entering the drum, the door locked light goes to red & cycle stops.
Hi Everyone, problem now fixed. engineer disconnected the dryer heater element & now works fine. Thanks for help
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