Turn the power off and on again displayed

The Tapping at the back works perfectly for me !! Just tap it a the back a couple of times while switching the camera on xx And job done !!!!

Hi,

Because I'm a moron, I didn't know that some companies sell broken digital cameras on eBay. As a result, I bought a broken DSC-W80 that shipped with the lens extended and the turn on/turn off problem. I noticed that the top part of the lens was crooked. I was able to firmly pull the lower end up so that it was level. It snapped back into place and now works wonderfully. I guess it was worth the $113 + shipping.

Same thing happened to me.i was so close to dump the camera to the trash can..i tapped on the lens ..reset the camera..tapped again..did that for like 20 times..it suddenly worked. i dm not sure if it was reseting or the tapping on the camera that fixed it. to reset take the battery out hold the power for 15 sec ..put the battery in ..turn on again.

This happened to my camera a few months back, and finally I tried re setting the camera . There is a re-set button, see manual for location. That solved it. Now, my camera is doing it again, so I am off to try the reset button again. Hopefully it will work. But I am guessing there maybe a larger problem that will need to be addressed sooner or later???

Solution # 8 worked. Just keep turning it on and when the lens goes in and out tap it. I actually wiggled mine a little. I had to do it 6 or 7 times but it finally stayed out and began working again. WOOT. lol

I have a T3 I got from Hong Kong. I live in the US, so Sony was funny about repairing it under the recall. After a bunch of haggling, I had to pay shipping to and from Laredo, TX.
They repaired that problem, but later the focus was not so good.
I lived with that, but then got the "Turn off/on again" message.
I emailed Laredo & they would only tell me about the flat fee $121 for fixing.
I started looking for other cameras, but the above inspired me to try fiddling with the lens.
As I turned on the camera, I gently flipped the lens cover open (downward). It moved partway and I got the same message. I kept trying and eventually it opened all the way. NO MESSAGE! YAY!
Sometimes I have to turn the camera on in "play" mode, flip the lens open, then turn the switch to "record" (take photos). However, it's better than paying another $121 to Sony!
I'll never buy another Sony camera. My Panasonic and Nikon have lasted forever. 2 repairs in 3 years on the Sony is too much.
Anyway, hope this works for you!

Solution #2 worked!!!!!! Yay!!the switch is on he clear ring.the black & red cords dont matter in u leav it open

Hi there, not quite actual anymore, but in case somebody got here from google like i did. i had a similar problem with my dsc p52. problem was with the openign mechanic, caused by powering the camera on and off with batteries wich were low. if your camera makes some strange mechanical noise when powering on i guess its the same. i opened the camera, detached a small wire (black and red) coming from the front part of the cam to the platine, wich was the power chord for the opening motor. then i had to get to the front by removing everything from the front case. well, right by the motor there was a ring wich was opening the lens cover. i turnd it to open the cover. (there actually is a switch wich tells the camera the status of the cover, wich was the problem..the switch never was switched:) problem fixed. new problem: cover stays open. i dont care. excuse my english.. im german.

Solution #5 was the one to fix the camera just flick the lens and it fixes the problem

I had the same problem with my sony w350, which was bought overseas several months ago. tapping and dropping to the carpet did not work. I don't have the receipt with me, went to SONY Australia, They don't do warranty! what a joke. I searched Internet and am amazed that how common this problem is. There are hundreds, perhaps thousands of similar cases out there. What a shame, Is Sony really serious about the business? I would never buy SONY camera again!!!

Same problem, I also gave it a few taps after the lens has been fully extended. It didnt work after the first round of giving it a tap, but it eventually worked after giving it a slightly harder tap.

Where's the reset button

Mine did the same thing, and after I read this, I decided to turn the camera on, and as the lens was extended, I gave it a couple of taps. It worked! Try not to hit it too hard though.

Go to sony.com and click on service then on faq's for the model of my camera- DSC-W150 there is a link to this same problem. I didn't check it out, but hopefully it will help all of you.

Same problem, I also gave it a few taps after the lens has been fully extended. It didnt work after the first round of giving it a tap, but it eventually worked after giving it a slightly harder tap.

If the image is displyed during Playback the LCD is perfect. Just check whether you can connect the camera by USB mode and see whether the recent images are stored.