What is wrong when your freezer is frosted and the refrig, is warm

Hello,
That is going to be a problem with one of the components in the automatic defrost system. It is supposed to automatically defrost. Turning it off overnight to melt it will defiently help. If you are mechinacally inclined here is what to check to see why it isn't defrosting;



DEFROST HEATER ...remove back wall of freezer and you will see a black heater at the bottom of the coil thats frosted up,it looks similar to the bake element in your oven,or in some cases it is going to be a spiraled wires inside of a glass tube. To check it,use a multimeter set to the lowest ohms of resistiance setting and follow and find the wires at the top of that frosted coil,unplug/disconnect those wires and check for continuty with around 5-20 ohms of resistiance. If it has that amount of ohms the heater is good. If your meter display does not change or displays OL the defrost heater is broke and needs to be replaced

DEFROST TERMINATION THERMOSTAT... it's round and has 2 wires and clips to the top of that frosted up coil. IT MUST BE CHECKED WHEN COLD SO BEST TO DO WHEN FROST IS STILL BUILT UP. To check it disconnect the wires on it and check for ZERO ohms of resistiance. As with the heater if the meter display OL or doesnt change,it is the problem

DEFROST CONTROL...it is hard to check for a semi unskilled person and if the heater or defrost t-stat check good its going to be the problem. It will NOT be in the freezer it could be on back wall or inside the control panel in the refrigerator section.

Good luck,
Gene

While these pictures are for a different brand ALL refrigerators are similar and may look some what different than your but will be similar enough