20 Most Recent Bosch Nexxt Premium WFMC6400UC Front Load Washer - Page 3 Questions & Answers

this has had its day mate get rid of the machine as you can not repair as the drum is sealed on that model ok

Hello. Did you get an answer to this inquiry. Mine is doing the same thing. Smell of burning plastic; continues to fill and drain at the same time?!! I have to manually shut of water to stop the water and then manually set to spin so it will drain!

You are speaking the truth there , the really sad part is all brand front load washers will have mold/mildew build up due to the rubber boot seals they all use , the only way of fixing this is soaking and scrubbing with bleach which is not a fun job to do.
until they can figure out how to get all the water out after use we will have to deal with mildew.
top load washers use gravity to drain most water out so they dont have this problem.
Phil

Hello, welcome to FixYa.

The E13 error code on most series Bosch including the "Nexxt" series washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs, and a pair of mechanics gloves are recommended due to extremely sharp edges...safety first**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water that is typically the reason for a locked door, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
2. Find a drill bit or small screwdriver that fits in the hole in the round door.

3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.




6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

The function of your water pump is not normal. Check the rubber bushing or the impeller, I suppose they are loose.

Hello, welcome to FixYa.

I understand you are having trouble removing the filter access cover on your Bosch Nexxt washer, correct ?
I've posted my solution to error code E13 which should in turn explain to you how this covered should be removed...the first 3 steps should explain/illustrate how this is done, you can omit the rest if you like or review for cleaning procedure.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs, and a pair of mechanics gloves are recommended due to EXTREMELY sharp edges...safety first**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water that is typically the reason for a locked door, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

1. Locate the round door on the front of the machine as you know (about 6" in diameter, lower right corner)
2. Find a drill bit or small screwdriver that fits in the hole in the round door.

3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free...it will not rotate unless the release tab is pushed in. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.





6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

should be able to access pump by lying washer on its side access is on bottom or on the back

Bosch Nexxt Premium WFMC6400UC Front Load WasherThis video will show you how to keep yoursoap draw clear and how to service the partsPlease remember to subscribe to our YouTube channel for all appliance tutorialsa 4 THUMBS rating is appreciated for answering your FREE question..