If the reset procedure still fails on time and date set crown positions together with chronograph buttons, and the minute counter doesn't move even when the stopwatch runs, the following can be tried:
The minute counter's motor may be stuck. Swipe a magnet hence and forth in different directions close to the back of the watch until the minute counter moves. The other hands may also move, but they can be reset later. Continue swiping several times to loosen the motor. A sheet should be placed behind the back of the watch to avoid scratches. Once the motor is loose enough, it can be further loosened by using its reset button which will spin it around when depressed.
for my victorinox, the crown out one position and the reset button (lower chronograph button) changes the minute hand and the top (start/stop button) does the 10th's of a second...crown all the way out and top (start/stop button) does 30 second intervals for the minute counter.
I would go and get the battery replaced. Watches will run off the battery even when sitting on the shelf in the stores. Replacement are usually less than $10 at the mall or check a jewelry store.
mcdevitohere, Expect on average to spend $25.00------$40.00 at the jeweler for a new crystal (glass) also, look for a small watch repair shop to save on the cost.
you can find an exper in the local shop where you buy the product and
they will give you specific service for your questions about your
product.
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Please call this number 1-718-7298600 x 272, order a strap for kc1232, usually it takes you 7 days to receive this strap, and there will be four new screws comes with your order, I believe it cost you $18.00 to have new strap.
They all set pretty much the same. Here is the general walk through from the Cole site:
Press the lower left button on the Kenneth Cole digital watches to cycle through the various modes. Press it three times to get into time mode (the face should be blinking). Press the upper right-hand button to change the seconds. Press the lower right-hand button to select the minutes.
Tip & How-To about Watches
Changing Watch Batteries
Lots of posters ask "what is the battery in my (name of watch)" with a view to changing it yourself. This is a bad idea for many reasons. You don't have the tools or knowledge to remove a rotary screw on back, or the gasket sealant for a waterproof watch. Some fashion watches have 4 traditional screw and need professional grade jeweler screwdrivers. Also, there are about 20 batteries commonly used in watches, in various sizes and internal technology, Lithium Ion, Silver Oxide and Manganese Alkaline. If you buy them, you generally have to buy 10!
Don't sweat the details. Just take the watch to your local jeweler. They have all the batteries at hand and the tools to remove the back. It is done whilst you wait for $8 to $15!
Posted by ADMIN... on Dec 31, 2018