Rival 38501 Smart Pot 5-Quart - Answered Questions & Fixed issues

what do you have your setting on the crock pot for maybe you need a higher setting for them.

Hi, Guys,

I discovered this solution by accident. To get my crock pot to go to the "Warm" setting directly, I begin by pressing and holding the "Cook Time" button. Then, with the cook time button held down, press and release the "Off" button, holding it down for a second or so and then releasing it. Finally, lift your finger off the "Cook Time" button. Presto! The unit will be set on "Warm." So the key to this is to press and release the "Off" button WHILE the "Cook Time" button is being held down. Might take a couple tries before you get it, but then you'll see that it works every time.

You can find it here.

Believe or not, go to your local Goodwill Store! They have tons of crocks and the lids and the cookers separate frm each other that have been donated becase one of the pieces was broken and they donated the rest of the pieces. Lids and crocks typically range from $1.99 to $5.99 and you benefit your community at the same time.

Your crockpot heat unit is overheating. Return it to the store you purchased it at or contact the manufacturer. My Rival did that and I contacted the company and they sent me a new one.

YES NO PROBLEM

Well, that all depends on how dense a sloppy joe mixture you make. If you add pounds and pounds of ground beef to the mix and just the sloppy joe sauce, then it would be many pounds.

But as for a good rule of thumb, "A pints a pound the world around" In other words, if you're making sloppy joes from the pre-mixed cans, just weigh one 16 oz (1 pint) can and that's 1/2 quart.

If you're making it yourself, we're back to the whole density of your chosen ingredents.

However, I've done a little research for you and based on the density of cooked beef and converting the weight of that cooked beef into the 5 quart volume of your crockpot, I've come up with the following info for you.

Cooked Beef has a density 129.52 Ounces per Gallon (a technical measurement)

So based on that data (not including your sloppy joe seasoning/sauce and other add-ins), you should get approximately 10.12 Pounds of Sloppy Joe Mixture to fit into your 5 Quart Crockpot.

I would guess that the amount would be just slightly less, since you might want a little room for putting on the lid, etc., but you should get around 10 Pounds to fit easily in your 5 quart crockpot.

I hope you find this Very Helpful and best regards!

Here is the direct link to the Rival Customer Service Dept. Call them and ask them how they can assist you.

https://secure.rivalproducts.com/ContactUs.aspx

Please rate this help!

Ihave a west bend model #84356. The bowl is cracked. I NEED A REPLACEMENT PART. PLEASE GET PRICE AND DELIVERY INFO. ALSO SUPPLY ME WITH A PHONE #

I have a crock pot and the crock broke it was the one with the Ivy on it and had the green oval crock I'm not
sure if it is a 5 or 5.5 qt. I need to replace the crock how much would a new crock cost?
My name is Carol Howard my address is604 Sheridan St.Chenoa,Illinois 61726,my email is [email protected] please email me back and let me know where and how much it would cost to buy a new crock.Thank you Carol Howard I wait to receive your email

I had an idea. If you can find a local ceramics dealer, one that pours their own molds. They might be able to make a mold from the crockpot. Then you have fired. then you paint it with glaze, and fire it again. I'm going to try this myself. I know I can just go buy another crockpot but I like the idea of a challenge.

I am in need of a Rival Slow Cooker liner for model # 38501. If anyone knows where to buy a replacement 5 qt white liner, please respond.

These websites have replacement lids for your 5 qt. Rival crock pot:

http://www.mar-beck.com/crock_parts_rival.html

http://buyitnow64.stores.yahoo.net/ricrpotgllid.html

Yes, it's not unusual for the outside to be too hot to touch. A slow cooker won't get as hot as a bare burner on the stove, but it still gets hot enough to cook meat. The outside has a bit of insulation, but it still may get hot enough to cause pain, melt a bread bag, etc. Be sure and place it where no one will accidentally touch it.

yes
a ceramic or clay pot is the only solution.steel is hopeless for casseroles
same as frying eggs in a steel frypan without the teflon coating
only true stainless steel is advisable

Hello Ginger,
Do you know if there's a service center in your area where you can get one. Or if go online on the inter-net, just type in Rival.com, it should give you the web site you need to get a copy of your instruction manual.
Okay, Spurs21

http://www.marbeck.com/crock_parts_rival.html

Sells parts for rival. Please leave feedback if this was helpful. Thanks Kevin

http://www.marbeck.com/crock_parts_rival.html

This website sells the handles and other parts. Please leave feedback if this helped you. Thanks Kevin

http://www.marbeck.com/crock_parts_rival.html

Sells them for 5.99 only black though. If this was helpful please leave feedback. Thanks Kevin

Hi, I have a Durabrand Slow Cooker and before that I had a Rosemary Conley one, both had loose fitting lids but this did not affect the cooking etc. I think that is the way they are meant to be. Use a non slip mat too as this may help, mine never vibrated even on high. Maybe you should get someone to look at it for you.