Zeiss Science & Laboratory - Recent Questions, Troubleshooting & Support

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Why does my zeiss humphrey visual field machine keep shutting down?

Sounds like a heat, thermal issue. You may have a non- functioning cooling fan somewhere inside. There are several of them so don't be fooled if you hear one of them running. Same issue happens with CPUs on PC computers. Will suddenly shut off if too hot.
4/7/2019 5:28:09 PM • Zeiss Humphrey... • Answered on Apr 07, 2019
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Hello Repair. I'm trying to fix some motherboards for the Acuitus 5015. Do you fix them ? Do you sell any? Or do you know where I can purchase them? Please email me at [email protected]

These equipments use a sbc492 by Aaeon motherboard, and usually they shows a message like "Cmos battery Low".These motherboards use an RTC M48T86PCI with a internal lithyum battery, and just replace that component.Other problems may occur, like damaged slots, and or oxidation, but generally the 486 architecture is a huge way to work,Only clean change the memory(dimm 128 x 100mh)and enjoy.A simple way is a replacement with a new one by Intel, still easy to find in some inventorys, i have many in USA who can suply. hope to solved
11/13/2018 1:59:06 AM • Zeiss Humphrey... • Answered on Nov 13, 2018
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Why does humphrey visual field analyzer beep when i turn it on?

The trouble is with the CPU. It needs to be replaced
9/5/2018 8:57:52 PM • Zeiss Humphrey... • Answered on Sep 05, 2018
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Manual for Humphrey Acuitus 5015.2552

i have the manual and the belt, pls contact at [email protected] marcelo
6/20/2018 12:47:19 PM • Zeiss Humphrey... • Answered on Jun 20, 2018
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Autorefractor Humphrey Zeiss Acuitus 5015 not

The problem is in the mainboard, look for j conectors, and try to see if any is released.They control the step motor who can make the camera focus
6/20/2018 12:09:26 PM • Zeiss Humphrey... • Answered on Jun 20, 2018
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How can I turn off the zeiss Humphrey? only from the shut down button or there is a function from the software?

This is a brand name, not a specific device and model. That said, here is a page describing mode switch in the setup screen using the touch screen for a specific device. I assume a touch screen would have an icon for turning a device off. Zeiss HUMPHREY 720i User Manual System Setup
6/16/2018 5:01:20 PM • Zeiss Science &... • Answered on Jun 16, 2018
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Humphrey ATLAS topographer- turning joystick no longer raises or lowers topographer

You need to replace the belt that drives the elevator gear from the joystick. If you need help with this feel free to call or email [email protected] 815.325.5838
4/3/2018 1:47:36 AM • Zeiss Humphrey... • Answered on Apr 03, 2018
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Screen is black

It sounds like the backlight of the LCD display is out. The Image is still being displayed there is just no light to illuminate the image. Try shining a flashlight on it (Put the light right against the screen) and see if you can see what's on the screen. The display is fairly easy to install but I do not know where you can purchase one directly.
6/26/2017 9:29:57 PM • Zeiss Gdx/vcc... • Answered on Jun 26, 2017
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What CMOS-battery goes into the Zeiss Visucam lite (build 2006)?

The battery is soldered to the CPU. People from Zeiss Germany said that it needs to replace all the CPU. Now a days there is no longer spare parts for that instrument. I recommen you just change the day and time each time you turn it on
1/5/2017 8:03:48 AM • Zeiss Science &... • Answered on Jan 05, 2017
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Why no blind spot dectected

The two most common problems when trying to find a blind spot are: A.) Forgetting to patch the eye, and B.) Choosing the correct eye in the machine itself.
6/23/2016 1:41:57 PM • Zeiss Humphrey... • Answered on Jun 23, 2016
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Cmos battery where i can buy the battery ?

I need the same. I found in Ebay
4/14/2016 12:04:08 PM • Zeiss Humphrey... • Answered on Apr 14, 2016
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Cmos battery low How and where to fix it?

Hi! Insert a new battery. Download user manual for CPU board (NuPRO591).Connect 5pin DIN keyboard. Switch On. Del. In BIOS Features Setup PCI/VGA Palette Snoop: Enabled. In Standard CMOS Setup LCD&CRT change display interface.
4/14/2016 12:01:15 PM • Zeiss Acuitus... • Answered on Apr 14, 2016
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My fan will not turn on. What part do I need to order

I assume you are talking about your electric fan they could be 2 reason your fan relay need to change or temp sensor i suggest start with changing your relay
8/2/2015 7:17:34 PM • Zeiss COLPOSCOPE... • Answered on Aug 02, 2015
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Zeiss 5015

Hi Mariela where you from, maybe i can help you.
7/31/2015 9:51:22 AM • Zeiss Humphrey... • Answered on Jul 31, 2015
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How do I hook my external laser printer to my humphrey 740?

In the user manual they list some compatible printers that have a 25 pin parallel connector. We use Lexmark Optra E312L with good results. Once you hook it up, you have to go into one of the setup menus to port it over. The user guide tells the procedure.
7/27/2015 8:45:25 PM • Zeiss Humphrey... • Answered on Jul 27, 2015
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Zeiss humphrey system startup state 19

I believe "state 19" is a weak main illumination bulb. Not sure if it's the same on your 740, but that's what the problem was with our 750i. Even though the bulb appears to be working, they dim over time and won't pass the start up calibration checks. On ours, there is a round access panel on top of the unit to service this bulb. Just be careful removing the bulb and don't bump any of the clear optical wheels. Part # 2660021106082 (for 750i. not sure about 740) Call Zeiss to confirm. Realize this is an old post so info is for future readers.
7/27/2015 8:22:20 PM • Zeiss Humphrey... • Answered on Jul 27, 2015
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