Vizio Televison & Video - Page 6 - Recent Questions, Troubleshooting & Support

Try a forced reboot...disconnect the power cord either from the back of the TV or its outlet, at your convenience. Then, press and hold the power button on the TV for 3-5 seconds. Finally, plug the cord back in and turn on the TV. Best to you.

Question edited for clarity. Read this https://robotpoweredhome.com/vizio-stuck-in-update-mode/ More here and a video on how to reset. https://www.google.com/search?q=Vizio+D50X-G9+television+won%27t+update& ..

With the TV turned on, press the menu button and shine a bright flashlight on the screen at a shallow angle (about 20° from parallel to the screen). Move it around - if you can see the menu or other material where the flashlight is pointing, you have a backlight failure. This may be either in the power supply, or the backlight itself (sadly, with LED backlights, it's usually a blown LED).

You can't. That is decided on by the station you are watching, which is your case it targeting a Spanish speaking audience.

Hello George, Watch the video from the link below. Let me know if you require further assistance.

Swap the old ones back to test. LED stips are fragile and it sounds like you new ones are faulty. It is not a known issue. https://www.google.com/search?q=Replaced+backlight+LEDs+on+Vizio+d58u-d3+only+half+the+rows+are+working ..

It is good spec, and 4K so this Vizo is probably worth fixing, most aren't, they are a cheap brand.. https://www.google.com/search?q=V585-H11 ..

This is a common problem with Vizio TVs. The problem is usually caused by the tv's firmware. You can try updating the firmware, but if that doesn't work, you'll need to contact Vizio customer support.

Throw the universal remote and get a factory one, no one uses universal remotes anymore

It's actually the panel that's bad, not the board, one of your clock lines are shorted but it can be fixed with a piece of scotch tape by masking off the correct clock line, there should be 8 of them and it will give a decent picture just using 7, there are some youtube vids that describe how to find the pin to block if you want to dig into it.

Have you tested power supply voltages, that would be a great place to start, should have been done before throwing boards at it verses just guess what's wrong. Look at the legend on the power supply, start by testing the 5 volt supply, if that's missing the set will be totally dead

Are you able to get the back off and take some voltage readings?

Take it in for repair. There are boards that run the display. The main board does the content. https://www.fixya.com/support/r29790007-repairing_own_television ..

Hi, I would have attempted a system software update first once the screen went black. I would also disconnect all accessories. Then, if still failing, I would schedule a repair with a tv repair shop because it's dangerous to deal with internal portions of the tv as a consumer. Thank you.

Replace the power board

Hell0, have you tried using a different HDMI input and HDMI cable? If you do and still have the same issue, it may be the eeprom on the main board going bad. Try doing a software update, some updates rewrite the eeprom and it may take care of this issue, otherwise the main board will need to be replaced. Thanks Techman 57

Hi, please double check that you haven't' "muted" the display or accidentally switched to a different HDMI input. Fuse might be near the power supply board. Thank you.

Use the left and right audio out from the TV

Change the aspect ratio on the set. If this does not work, change the aspect ratio on your cable or sat box.

Hi, First please press the "menu" button to check if the menu item appears on the screen. If so, the device that's connected to your issue has the problem and not your vizio. You should then focus on that device. If not, please hold the "mute" button down for 5 seconds because your screen could be "muted" (ie turned off). Some vizio tvs have ability to mute a screen. Otherwise, you'll need to call vizio to ask about potential repair via this phone number 1 (844) 254-8087. Thank you.