True Freezers - Recent Questions, Troubleshooting & Support

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True T-49F 55? 2 Door Solid Reach In Freezer. How to solve error code E1 on freezer Tru T49f?

Question edited for clarity. Question moved to maker category. Thermostat Probe Error

E1 error on a true freezer. True Freezer, 5yrs. Just

JustAnswer https://www.justanswer.com > Appliance Repair Mar 6, 2022 - Ok. The E1 error code indicates a thermostat probe failure. 1 answer ยท Top answer: Hi, welcome to JustAnswer. My name is***** am a ticketed HVAC and refrigeration technician with ...

True Refrigeration Troubleshooting

Parts Town https://www.partstown.com > resource-center > guides P1 Alarm/ E1 Code. What does it mean? - This indicates a thermostat probe failure. "P1" displays on units with Dixell electronic controls. "E1" . ..
4/12/2024 3:24:01 PM • True Freezers • Answered on Apr 12, 2024
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I NEED A wiring DIAGRAM FOR a T-72 F TRUE FREEZER

I need A wire diagram for a freezer mo.49f
10/19/2023 7:52:03 PM • True 72 cu. ft.... • Answered on Oct 19, 2023
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True T-23F Single door freezer. My freezer isn't running?

Question edited for clarity and better English. Low on Refrigerant Gas. You need a refrigeration engineer.
10/12/2023 3:39:09 AM • True Freezers • Answered on Oct 12, 2023
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We have a true T49F freezer and the evaporator

Freezers have a sensor that is referred to as a "Fan Delay/Defrost Terminator". It senses the temp during the defrost cycle. Usually, when the evap temp reaches about 50 degrees, there should not be any frost or ice on it. This device terminates the defrost cycle. It also keeps the fans off so warm air is not circulated. When the evap gets to about 20 degress or so, the sensor switches on the evap fans. If the fans are not coming on, either the sensor is bad or the evap is not reaching the proper temp to cause the sensor to turn on the fans.

Hope is helps to clear up some things and point you in a direction as to what might be going on.
5/21/2023 7:39:22 PM • True 49 cu. ft.... • Answered on May 21, 2023
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True T-35F-HC 40" Solid 2-Door Reach-In Freezer. It shorted and is now running hot. Could it be stuck in defrost mode or something more serious?

Question edited for full 'make model (what it is)'. Question moved to model category. I endured a 50 year career in catering and many years fighting refrigeration. The thing I learned that the only thing a normal person / manager / owner could do is clean the condenser fins. anything else is the domain of the refrigeration engineer. It could be stuck in defrost mode if the defrost cycle is like a heat pump and reverses the cycle to heat the evaporator and cool the condenser. The other possibility is a faulty control board. The only way to fix is to call for service. Tell the engineer everything that happened, as it will speed his diagnosis. True are a great brand. The place I retired at Toronto Airport was full of them. https://www.google.com/search?q=True+t35f+heating+cabinet ..
5/18/2023 2:31:54 AM • True 35 cu. ft.... • Answered on May 18, 2023
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True T-49F 55", 2 Door Solid, Reach In Freezer. It sounds like it is one but it is not getting even cool? True Freezer.

Question edited for a lot more clarity. Question moved to True Freezer category. You need a refrigeration engineer. It sounds like is has a leak and needs topping up with refrigerant gas. Things that also need checking, circulation fan working and that the defrost timer and defrost heater, and electronic thermostat are working correctly. Refrigeration is not a handyman job. ..
4/14/2023 4:33:18 AM • True Freezers • Answered on Apr 14, 2023
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What is a clixon

Clixon is an overload device designed to shut off current when too much juice is flowing within circuit. When it cools it resets itself but if condition is still present it will go out again.
10/11/2022 12:17:23 AM • True 72 cu. ft.... • Answered on Oct 11, 2022
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My true freezer will not freeze...everything turns on but tye fan inside....please help!!!

Your fan it's either defective, Or your unit is frozen up and the fan is stuck in ice. Unplug it defrost it take off the panels and see if the motor's any good .
6/2/2022 5:08:58 AM • True Freezers • Answered on Jun 02, 2022
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TUC-48F undercounter -10 freezer, door heaters not heating

http://www.truemfg.com/catalog/servlet/com.apsiva.servlet.HomeServlet
Go to this True web site. It has spec sheets and manuals. Hope this helps you
1/10/2022 5:04:17 PM • True 12 cu. ft.... • Answered on Jan 10, 2022
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No door heat

The Mulluen heaters will be Built into the frame not in the door.
1/10/2022 5:01:22 PM • True Freezers • Answered on Jan 10, 2022
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P-1 code

P1 is almost always a fault on the sensing (control) probe. Check it's end is not wet or covered in thick ice, and check the connections at the controller. If you can, change the probe connections on the controller temporarily. If P2 then shows it proves the probe is faulty. If P1 still shows, it proves the controller is at fault.
12/30/2021 4:41:23 PM • True 72 cu. ft.... • Answered on Dec 30, 2021
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How to put hardstart kit in compressor GDM-72

depends if it is only a two wire hard start.. then wire it parelel with the run capacitor . place line to line and load to load . load goes to compressor and line to power which is usualy realy the neutral for a 120v compressor since the hot runs to a overload and straight to the compressor
9/19/2021 11:59:09 AM • True 72 cu. ft.... • Answered on Sep 19, 2021
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I have true freezer t-19 that's not getting cold.it turns on but that's about it

we are not freezer repair tech , call one local to you
5/31/2021 9:44:39 AM • True Freezers • Answered on May 31, 2021
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My freezer build up ice

sounds like you are getting low on freon do you have freon gaddges to check it if not i can rent you some useing paypal
2/6/2021 11:02:45 PM • True 72 cu. ft.... • Answered on Feb 06, 2021
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Do you know where I can get the defrost heat

Try refrigeration hardware service out of Colorado. I'm not sure they sell to the end user, give them a try.
1/12/2021 2:22:13 AM • True 49 cu. ft.... • Answered on Jan 12, 2021
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Heater elements not coming on

Is it the defrost heater element? There are several possibilities. Check defrost timer operation and output, check overheat limit klixon (attached to evaporator), check heater continuity.
1/12/2021 1:36:26 AM • True 72 cu. ft.... • Answered on Jan 12, 2021
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True model gdim-26. runs fine unitl defrost then

Hi, sounds like your defrost clock is stuck in the defrost mode. On most true boxes they have a paragon defrost clock with adjustable pins you can set the amount of cycles and duration of the defrost cycle. Find the clock and give it a turn in the direction of the arrow or cw. It will come out of defrost and start to freeze again. If it continues, you may need a new clock. Let me know what you find. Keep me posted. True boxes are top of the line
Sincerely,
Shastalaker7

1/12/2021 1:27:33 AM • True 26 cu. ft.... • Answered on Jan 12, 2021
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TDD 2 Kegerator clicking and not cooling?

It's extremely rare that the compressor will be any good. Usually replacing the start relay does nothing on these small units. If you know how to use a multi-meter and are any good at wiring the cheapest way to go is to get what is called a 3-in-1 start kit at a HVAC wholesaler. You need to know the model of the compressor and/or the horsepower to get the right one. I would recommend getting a service tech to look it over though. Most likely the compressor is locked up.
1/11/2021 8:02:22 PM • True Direct Draw... • Answered on Jan 11, 2021
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