Samsung Washing Machines - Recent Questions, Troubleshooting & Support

That is how it supposed to be. These new machines are high efficiency. They use minimal water and heating and less detergent as well. The rinses should be marginally more.

Oh, I just noticed it is a top loader. Contact the seller for service. Make sure you aren't on the 'Small Wash' cycle.

Samsung Washing... | Answered 2 days ago

NF and 4E = No Water Feed = Washer Not Filling. This means that there is an issue that is preventing your washer from receiving water into the water inlet valve. The troubleshooting steps below apply to all types of Samsung washing machines including front load, top load, and washer and dryer combos

Samsung Washing... | Answered 3 days ago

The rear tub bearing is going. This is not a repairable fix as the bearing is molded into the plastic of the outer tub housing. (You can see the explosions on YouTube) Usually they will let go in high speed spin and do quite a bit of damage. These machines are made to last about 5 to 7 years and then be recycled. Find a Speed Queen dealer in your area and get a washer that is tested to last 25 years to a lifetime.

Samsung Washing... | Answered on Mar 15, 2019

The child lock is sometimes called the control panel lock. This keeps the washer from starting a program while cleaning the washer or when a child presses the buttons.

To toggle the child lock on and off, you need to press and hold two buttons simultaneously for three seconds. These buttons will be indicated by a line between the two buttons either Child Lock or a smiley face in a padlock symbol in the middle of the line. The symbol or the words will be in a very small font.

On some Samsung washers, press Temp and Spin or Temp and Rinse. On the WW7500 models, press and hold Options and Smart Control. For other models, see .

I hope this helps. Please add a comment with the model number of your washer if you still can't find how to toggle the child lock off.

Cindy Wells

Samsung Washing... | Answered on Mar 15, 2019

I could not find that code applied to a Samsung washer, only different mfgs. Contact with Samsung "Chat" states A02 is a communications error.

Recommend you check cable connections at the control board

Have you tried "smart care" app with this machine? Suggest try and see what it says is wrong.

Samsung Washing... | Answered on Mar 13, 2019

Check your water supply if that ok check the little filter at back of machine that takes in water can be dirty if all these are ok then u May have to replace your water inlet valve

Samsung Washing... | Answered on Mar 11, 2019

Unplug washer. With multimeter on ohms at lowest setting disconnect wires going into valve and place leads on lugs of valve you should get fairly low ohms reading, if you get infinity your coil is bad.

Samsung Washing... | Answered on Mar 10, 2019

Likely the water pump, cut could be other. The bottom kick plate is usually easy to remove (check manual). Once removed you should be better able to identify source of leak.

Parts diagram and manual can usually be found at
just enter model number, e.g.

Samsung Washing... | Answered on Mar 10, 2019

You did not post the model number. I would not recommend doing this. There is a sensor next to the tub that can become plugged with softener. They can be cleaned and work good.

Samsung Washing... | Answered on Mar 09, 2019


Samsung Washing... | Answered on Mar 09, 2019

hows no sound?? this is a repair website we do not connect to complaints here

Samsung Washing... | Answered on Mar 07, 2019 or

Samsung Washing... | Answered on Mar 06, 2019

It means that there is a motor defect.
Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
Contact customer service is problem persists.

Samsung Washing... | Answered on Mar 05, 2019

Not finding what you are looking for?
Samsung Logo

5,848 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Washing Machines Experts

Jaime Hernandez

Level 3 Expert

2337 Answers

The Knight
The Knight

Level 3 Expert

76016 Answers


Level 2 Expert

381 Answers

Are you a Samsung Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides