Samsung HL - Recent Questions, Troubleshooting & Support
Samsung DLP HL-P5063W. . .no lamp!
Remove the rear cover and check the lamp cover switch. Earlier versions used a black plastic switch holder that may break due to improper assembly. The part number for the holder is BP61-01240A. Newer versions use a metal tab attached to the engine. In this case, improper assembly may cause the lamp cover switch to be extended past its range, either breaking the switch or causing it to have an open contact. Replace the switch with BP91-01231A.
Note that in these models, when reinstalling the rear cover, it is best to remove the lamp cover first, install the rear cover, then install the lamp cover. This will make sure that the lamp switch is properly engaged.
on Oct 11, 2019
My Samsung 67" has white
I have the same problem on my 42" Samsung. It started as one dot now there are six. The TV repair shop told me they can sometimes fix it by adjsuting the voltages. If not it is the DMD board. I called Samsung on Jan. 6/11. They told me that as of Dec. 31/10 they would no longer repair the sets for free.
on Sep 27, 2019
Numerous white spots on Smasung DLP TV
You will actually get white and black dots , the black ones are tougher to see because of the color in the background , within 2 months youre picture will be fully covered with dots....I went through the Samsung website troubleshooting flow chart , and it led me to a bad Digital Micromiror Device , or DMD board . What is actually the problem is the DMV chip connected to this board . Inside this chip are 3 million tiny mirrors ,and when they physically get stuck , they either show black or white instead of a color . Samsung will not tell me the part number of the chip , they will only offer to send a service tech to my house .
on Sep 17, 2019
I would have the Power Supply board and the Ballast replaced. Samsung recommends replacing both these items together. You can call 1-800-samsung to find the nearest authorized service center.
on Jun 20, 2019
Is TI chip covered on samsung dlp model HLT6187SAX/XAA?
I don't believe the manufacturer is covering this any longer, but you can try calling Samsung support at 1-800-726-7864
Mon. - Sun. 9am - Midnight (EST)
Mon - Sun : 9am - 6pm (EST)
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Mon - Fri : 8am - Midnight
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Mon - Sun : 24hrs
the part# for your DLP chip is : 4719-001985
see the following web site: http://www.samsung.com/us/support/contact
on Jan 10, 2019
The more i use my samsung flat screen tv the more
The DLP chip needs to be replaced. Samsung is aware of this problem and will probably cover the cost of part and labor. call 1-800-samsung for nearest service center. I replaced the chip on a 3 year old machine yesterday and Samsung covered all costs.
on Dec 18, 2018
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