Samsung Refrigerators - Page 7 - Recent Questions, Troubleshooting & Support

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I have a Samsung RFG298HDRS XAA that the freezer stopped cooling and the fridge is only 44 degrees the only code that shows is 24 E

If there is ice build up on the inside back wall of the freezer or fresh food section, then you have a defrost problem. One way to check this is to remove the food, unplug the refrigerator and leave the doors open for a few hours. This will manually defrost the fridge and freezer. Once it has defrosted plug the refrigerator back in, do not put your food back in yet, wait about two hours and see if the temperature is back to normal. Once defrosted the fridge will work fine for about a week, then it will need to be defrosted again. There are three components that control defrost, the defrost timer, the defrost thermostat, and the defrost heaters. Any one of these could be the problem.
10/21/2021 5:22:48 PM • Samsung... • Answered on Oct 21, 2021
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Samsung rs22hdhpnbc not cooling/freezing... just stopped working. Pulled plug for 20 min... no fix. Then did reset from panel... no fix.

CALL A LOCAL REPAIR SERVICE ,PROBABLY NEEDS FREON ADDED ,IF NOT TO LATE .
10/13/2021 8:44:19 PM • Samsung... • Answered on Oct 13, 2021
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Samsung Refrigerator will not work. Only beeps and give CH. PC

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10/11/2021 10:49:22 PM • Samsung... • Answered on Oct 11, 2021
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My Samsung double door refridgerator is giving me error code C5,rs,rd

THAT IS WHY THERE ARE REPAIR SITES CALL THEM
10/8/2021 10:05:42 PM • Samsung... • Answered on Oct 08, 2021
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Samsung double door model SR-L709EVSS - Freezer is chilled but does not make ice. Ice/frost packs on the wall of the freezer. As soon as I open the freezer door the temp defaults again.

Hi.. this can be caused by a number of things, however, that packed ice on the wall leads me to think this is a frozen solenoid on the water intake.. The most difficult thing about the fix, is where to put the contents of your freezer for overnight.. check with your neighbours, or get a large cool box. the fix is to simply defrost the freezer THOROUGHLY.. it cannot be rushed with a scraper as the ice is within a closed valve and possibly backing up the water pipe by an inch or so.. make sure that the ice bucket fill wire is up, so that it does not try and make ice when you let it thaw properly overnight, dry it thoroughly and then set the freezer temperature to it's warmest setting for a few hours, then a little cooler, and so on, until you get to the desired temperature.. then drop the ice gauge wire to trigger ice making.. check back in a few hours to see if any has been produced When you return the food, please pre-sort it, into shopping bags, each bag representing a shelf so you can fill the freezer swiftly.. then the ice that's made won't melt slightly, and then refreeze, sticking it to the ice bucket.
10/8/2021 9:37:23 PM • Samsung... • Answered on Oct 08, 2021
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Hi my samsung fridge/freezer suddenly started to trip my electricity,I changed the plug but still is tripping the electricity,also checked the socket,definitly the fridge

First you must isolate the problem. remove the rear service cover(unit unplugged) disconnect the wire plug to the compressor. replug the fridge. If the circuit doesn't trip ,then the compressor or relay is defective.
10/7/2021 12:38:46 AM • Samsung... • Answered on Oct 07, 2021
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Samsung refrigerator leaking water under deli tray

If it happens once a day, it is when the freezer section defrosts. Your drain tube is blocked. Google samsung model unblock drain Videos https://www.google.com/search?q=samsung+model+unblock+drain ..
10/4/2021 11:22:02 PM • Samsung... • Answered on Oct 04, 2021
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The left side door has dropped and the piece that

Check the lower hinge of that door for a broken closer cam. The upper hinge is adjustable and adjusting the corners in the front will shift the cabinet to align the door also.
Eric
9/29/2021 6:25:55 PM • Samsung RF265AA... • Answered on Sep 29, 2021
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SAMSUNG REFRIGERATOR error code 2 C. What is this?

09/27/21Since no one here can put a REAL answer other then to contact Samsung which are also useless, the answer is the sensor that's attached to the center shell needs to be removed and replaced, you can watch a youtube video titled "How to: Samsung RefrigeratorTemperature Sensor DA32-00011C". I too had the same error flashing (2 C) and contacted samsung and the so called tech said I was to leave the doors on fridge open for 5 minutes while the fridge was unplugged if that didn't work then it was something more serious and I would have to get an authorized samsung tech to check the fridge which was going to be $100+. I searched and found that 2C is the same as 2E, replaced that sensor and sure enough the fridge was back up and running normal again.
9/28/2021 12:38:09 AM • Samsung... • Answered on Sep 28, 2021
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I can pull the ice bucket out about an inch then stuck..???

You have ice stuck inside where it has dispensed but it apparently did not drop all the way down to the container. Only thing you can do is shake it until everything drops, allowing the bin to be removed.
9/23/2021 9:33:30 PM • Samsung... • Answered on Sep 23, 2021
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How do I stop my Samsung freezer from blowing small particles of foam into the freezer. It's getting int my ice cube trays and accumulating in the drawers

Contact Samsung direct. That is a warranty manufacturing issue. If they are using polystyrene balls that should also be injected with PVA adhesive at the same time to glue the balls into a solid lump. Or you have a mouse in-between the inner and outer case!
9/23/2021 8:40:55 PM • Samsung... • Answered on Sep 23, 2021
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Any idea why my Samsung fridge is setting itself to 25 fridge RL33EBMS1/XSA, tried adjusting on front panel but a few minutes later it reverts back to 25 degrees celsius

FREEZER /FRIDGE NOT COOLING: Optimum refrigerator temperature at or below40° F(4° C). The freezer temperature should be0° F(-18° C). Check temperatures periodically. Appliance thermometers are the best way of knowing these Check ur cold control thermostat, ur thermistors in both fridge and freezer ( they should be checked for both ohms and for amount of current being put out as per ur model ), ur air flow vent from freezer to fridge.( to make sure it opens and closes without any restrictions) On thermistors check for A close circuit and amount of ohms not just an Ohm reading. As per ur model. Most should atleast show 1200 ohms. Also Check door seals for leakage. Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited. FAN check to see if it is operating or restricted A fan that is not blowing or restricted will not circulate the cold air properly. Often, the first thing that folks do when their refrigerator starts to feel warm is turn both controls on the coldest settings.This is exactly the WRONG thing to do.Turning the cold control to the coldest settingwillkeep the compressor running longer and make lots of cold air. But turning the air door to the coldest settingclosesthe airway to the food section. Lots of cold air is made, but most of it stays in the freezer section, and the food section actually getswarmer. Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator. May also need to check the defrost timer, u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engage ur defrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providing ur terminator is not bad? Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Place ur meter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next. Take ur meter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Now ur 1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u know ur timer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance.. THE COMPRESSOR: If you hear a clicking sound coming from the back of your refrigerator/freezer, then the problem is most likely the compressor, relay and or capacitor is overheating or not getting proper power and will not start.The compressor is the component on your refrigerator that allows your refrigerator to cool. If this component is not working properly your refrigerator will stop cooling. Most of the time the compressor is not the component that has failed. To check ur compressor with multi meter: Disconnect and remove the relay and capacitor from compressor, some located next to compressor in a casing. You wills see 3 prongs coming out of compressor. 1 goes to ur start winding, 1 goes to ur run winding and the center goes to ur ground. Place ur meter connector or prong on the start prong and the other on the ground (center prong) take note of the reading in OHMS for example 5 ohms. Next place meter prong on run prong and the center ground prong agin. Take note of the reading in OHMS. Example 4 ohms Next place meter prong on the start prong and the other on the run prong, now take note of the reading example 9 ohms. Now match the total of this ohms test with the total of ur two separate test. 9 ohms, if they match ur ok give or take 5 percent plus or minus. One more test to make to test of there is a short in compressor attach meter prong to ground prong and rub the other end of meter prong to metal ( scrape the metal clean of paint and test on metal surface not painted surface. If it shows continuity or ohms , u have a short in ur compressor. It should show infinity TO REPLACE RELAY AND CAPACITOR WITH A HARDSTART KIT YOU CAN USE A 3 in 1 start kit for compressors sizes 1/4 through 1/3 HP. And a 5 in 1 for higher H.P. (BE SURE TO MATCH WITH UR COMPRESSOR MODEL NUMBER AND TYPE) The kit includes relay, capacitor, and overload device, pre-wired. The kit will replace all 3 electrical components on capillary refrigeration systems. For newer systems with a run capacitor use proper kit. For smaller horsepower compressors useTJ90RCO810. The wire set up is as follows the red wire goes to the right side of compressor prong, the white wire to the left side prong, the black wire to the center prong, and the 2 other black wires go to the power and the ground connection Lastly you should also check ur THERMISTORS in the freezer and fridge section for continuity OHMS and for amount of OHMS current being put out. In most models around 13000 ( give or take 150 ohms) ohms is required. 1-3 TEMPERATURE CONTROL As the food in the fridge gets colder, it gives off less heat, and the air inside the fridge will remain colder. A thermostat called aCOLD CONTROLwill cycle the cooling system on and off to keep the temperature inside your fridge within a certain range. You can adjust that range using one of the dials within your fridge. On most fridges, all the cold air for both the food compartment and the freezer compartment is produced in one evaporator. Since the freezer is so much colder than the food compartment, most of the cold air that is produced circulates to the freezer compartment. Only a small amount is needed in the food compartment to keep it down to the proper temperature. This amount is adjusted by a smallAIR DOORin the duct between the evaporator and the food compartment. The control for this air door is the other of the two dials within your fridge. If you hear your compressor "short-cycling" (starting and stopping at short intervals) try jumping across the two leads of the cold control thermostat ( in the fridge compartment) with an alligator jumper. You can also check both for live voltage current and ohms- If there is a greenthirdlead, ignore it for this test; it is the ground wire. If the fridge starts running constantly, the cold control is bad. Replace it. To test or change the cold control, first Pull the knob off it and remove any plastic cover plate or housing from it. You will see two wires leading to it. There will also be a thick, stiffCAPILLARY TUBEattached. The capillary tube is the liquid-filled temperature-sensing element of the cold control, and operates in the same manner as a thermometer The air damper, baffle or diffuser is the device that balances the air flow from the evaporator fan housing. This normally is a mechanically controlled baffle or flapper that controls the amount of cold air entering the fresh food compartment. If the baffle is damaged or the linkage to the control knob is damaged, then you may not have enough cold air entering the fresh food compartment resulting in higher than normal temperatures. This baffle or damper will be located where the cold air enters the fresh food compartment. Read more: http://removeandreplace.com/2013/10/31/fix-refrigerator-freezer-wont-cool-freeze/#ixzz3WDEo5NDJ http://www.appliancerepair.net/refrigerator-repair-1.html https://www.youtube.com/watch?v=KqXN-ZCuptk THIRMISTOR CHECK https://www.youtube.com/watch?v=53ZFeiWgtuk https://www.youtube.com/watch?v=-L80Fk5had4 defrost timer REMEMBER GOD IS THE REASON FOR GOOD ADVICE" thermistor locationboththermistors-za4sl1jd21htrezsypy4b1wj-6-0.jpg thermistor freshfoodthermistor-za4sl1jd21htrezsypy4b1wj-6-1.jpg thermistor freshfoodthermistor-za4sl1jd21htrezsypy4b1wj-6-2.jpg
9/17/2021 10:24:15 AM • Samsung... • Answered on Sep 17, 2021
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Rs60kjms Samsung what is the volume of r600a in kg?

You are asking question that only a Samsung Service Tech would know. However... How much refrigerant does a refrigerator need? The amount ranges from less than 1 ounce in small refrigerators to more than 6 ounces, or from 28.35 grams to about 185 grams. Plug in your fridge and attach the gauge to get a reading. Your 'model number', gives no results, so no idea if it is big or small! Go for the upper limit of 'middle ground'. https://www.google.com/search?q=Rs60kjms This link should help you with adding a little more gas, but ideally, an engineer sucks all the gas out using a recovery machine and crates a vacuum, adds the sealant, adds inert gas and pressurizes to check for leaks, sucks that gas out and adds the refrigerant by weight having the tank on a subtractive scale. https://www.google.com/search?q=how+much+R600a+gas+in+a+fridge ..
9/9/2021 3:33:08 PM • Samsung... • Answered on Sep 09, 2021
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I have a samsung fridgr freezer RL39THCSW & the fridge part kerps freezing everything

Hi, I need to replace the thermistor of my Samsung rl39thcsw fridge but cannot locate it anywhere. I found its connection on the mainboard but cannot find to where the wores lead to. I believe it should be in the food compartment but to my frustration I cannot locate it, thanks
8/28/2021 7:46:11 AM • Samsung... • Answered on Aug 28, 2021
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How to access and remove drip pan from Samsung 3 door refrigerator? Model is FGBH2866PF

There is a condensate tray under the evaporator coil inside the fridge and it can get moldy, It has a hose that runs down the back side to a tray that is under the frame. You should be able to see it from the back side. The interior one is hard to get to an requires removing interior plastic pieces.
8/25/2021 1:07:09 AM • Samsung... • Answered on Aug 25, 2021
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I need part # da61-08314a for my refrigerator. It seems to be discontinued. Is there a substitute spring that will work?

Here's another possible solution: Velcro! Works like a charm! need-part-da61-08314a-seems-motubwwb5haf0i5zlta0mazc-2-0.jpeg
8/23/2021 12:49:30 PM • Samsung... • Answered on Aug 23, 2021
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My Samsung fridge is not discharging the ice from the ice tray

Most likely the cubes are stuck together ,empty the tray and start a fresh .
8/18/2021 2:21:44 AM • Samsung... • Answered on Aug 18, 2021
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