Platinum Sewing Machines - Recent Questions, Troubleshooting & Support

0helpful
1answer

Platinum 770 can not seem to get tension correct - also I think it is too noisy - it was serviced earlier in the yar

Use a good quality threads...Poor cheap threads often break..as for the noise...hope the bearings are lubricated
11/2/2019 10:38:39 PM • Platinum Sewing... • Answered on Nov 02, 2019
0helpful
1answer

H. Platinum 755 buttonholer has never worked. Plug it in and machine will not engage..

Did it work in the past? Did you buy the machine new? Take it to your local Viking dealer and they can help you sort it out. https://sewing.patternreview.com/review/machine/4022
8/16/2019 8:21:26 PM • Platinum Sewing... • Answered on Aug 16, 2019
0helpful
1answer

Viking Platinum 16... needle is hitting bobbin case. I broke a needle and the tip was wedged in the race hook area.

You most likely guessed right. Probably time to take it for service.
7/22/2018 3:17:10 AM • Platinum Sewing... • Answered on Jul 22, 2018
0helpful
1answer

Me platinum 16 quilting machine has a separate bobbin wonder. For the first time, it is winding loosely and then causes all sorts of loops on the bottom of my quilt - it is spongy.

The tension of the bobbin winder is off. Verify that you are following the correct thread path to the bobbin winder.
4/13/2017 2:12:23 PM • Platinum Sewing... • Answered on Apr 13, 2017
0helpful
1answer

Janine Jem platinum 760, ,needle just going up and down, have cleaned and checked feed dogs are up and moving help what's wrong, are the dogs too low is there a adjuster can't find it ?

Make sure the stitch length is set high enough to actually advance the fabric--the feed dogs actually need to move forward and backward.. The stitch length control controls how much the feed dogs move the fabric. Also, check if your machine has a presser foot pressure control. This manages the amount of pressure the presser foot applies to the fabric, causing the feed dogs to grip the fabric in their movement. If these do not resolve the issue, you may need to take it for service. ...
3/10/2017 5:01:59 PM • Platinum Sewing... • Answered on Mar 10, 2017
0helpful
1answer
0helpful
2answers

How do i create a rolled hem using my Platinum 750?? Do i need a special presser foot?

by rolled hem I imagine that you are trying to put something like rope in the hem to make a round edge You can buy a 1/2 foot that allows the needle to get close to what ever is making the roll see your local sewing machine shop
7/7/2016 2:28:34 PM • Platinum Sewing... • Answered on Jul 07, 2016
0helpful
1answer

My Viking 950 won't sew or thread a bobbin, this has never happeed before, am I missing something?

There is a lever on the bobbin winder which needs to be shifted back or the knob for cranking the machine into position needs to be pushed or retracted back so it would engage the machine and not the bobbin winder.
3/12/2014 1:32:00 PM • Platinum 950E... • Answered on Mar 12, 2014
0answers

Error code

Be the first to answer 1/19/2014 3:17:57 AM • Platinum 950E... • Posted on Jan 19, 2014Be the first to answer
0helpful
1answer

Platinum 950e sewing machine, the

More than likely the motor belt jumped off. Remove 2 bottom torx screws from the base of the machine at the back. Then you have about 7 #10 torx screws to remove from the back cover. Then lift up the pressure foot. The trick to getting the back cover off is to get behind the machine, and slap the back cover and pull off at the same time. Sounds rediculous but thats the way it comes off.
4/25/2011 2:26:14 PM • Platinum 950E... • Answered on Apr 25, 2011
0helpful
1answer

Yamata fy3101602bb manual

I need an owners manual for a yamata cover seam industrial sewing machine
4/22/2024 10:33:45 PM • Sewing Machines • Answered Yesterday
0helpful
1answer

Franklin long shuttle treadle 4x14010 and the bottom reads 6153C0 what year is it?

I can't find a reference to this 6153CO. There were many variations of Franklin treadle machines and many companies associated with the branding. The ID above does not include date specific information. Records of some of those companies would no longer exist. https://sewingiscool.com/how-to-date-a-franklin-sewing-machine-value/ Franklin began producing machines based upon the Singer design in 1911. Sales did not flourish for the company. That did not halt the use of the Franklin name. And treadle machines were made well into the 1950's. It would be quite a challenge to have the machine assessed accurately.
4/21/2024 4:56:39 PM • Sewing Machines • Answered 2 days ago
0helpful
1answer

I have a Viking Topaz 50 the touch screen is totally un responsive. Will an update reset it? or is it just bad?

Even if the touchscreen is unresponsive, you can still update the firmware using the spcialized software of the manufacturer. If it was unresponsive AFTER that, you would have to take it to a repair center. If you have difficulty with the general instructions which follow, try Viking customer support. Here are the general steps to update the firmware: Check for Updates: Visit the Viking website or refer to your machine's user manual to find the latest firmware version available for your model. Download the Firmware: Download the firmware update file to your computer. Connect Your Machine: Connect your Viking Topaz 50 to your computer using a USB cable. Run the Update Software: Install and run the firmware update software on your computer. Follow the instructions provided by the software to update the machine's firmware. Wait for Completion: The update process may take a few minutes. Ensure that your machine remains connected during the entire process. Restart the Machine: After the update is complete, restart your sewing machine to apply the changes.
4/20/2024 9:56:42 PM • Sewing Machines • Answered 3 days ago
0helpful
1answer

Need manual MW30S1000GSH

You posted to sewing machines??? All questions need FULL 'make model (what it is )' as first 3 words. https://www.google.com/search?q=MW30S1000GSH+manual ..
4/14/2024 6:12:12 AM • Sewing Machines • Answered on Apr 14, 2024
0helpful
1answer

My Empisal EM250 not sewing in zigzag

The spring needs to go back to where it came from. Unfortunately there is no parts schematic showing all the parts and where they go. You will either have to look inside for evidence of where it was, or take it to an Empisal service centre. https://www.google.com/search?q=Empisal+EM250+parts+schematic and Zig Zag fix videos https://www.google.com/search?q=Empisal+EM250+not+sewing+in+zigzag ..
4/7/2024 7:09:57 PM • Sewing Machines • Answered on Apr 07, 2024
Not finding what you are looking for?
Platinum Logo

15 questions posted

Ask a Question

Usually answered in minutes!

Top Platinum Sewing Machines Experts

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Are you a Platinum Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...