Krups Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support

Krups EA8250... | Answered Yesterday


Krups Coffee... | Answered on Jan 12, 2019

I suggest that you use the commands to "close the machine" for transport and then re-start it as if it was new. I had to get rid of my EA8250 after only 2 years as mine stopping working as well. I tore it apart and saw a lot of wear for such as short time. My grinder also stopped. KRUPS says you cannot use Oily beans but only after you buy the machine.

Krups Coffee... | Answered on Jan 05, 2019

Same thing just happened to my Dolce Gusto Piccolo. It was off for 2-3 weeks, and after turning on, the light just kept blinking red forever. I tried pulling out water reservoir and putting it back repeatedly for a few dozen times (saw somewhere that air should be pumped out of the system), but It didn't help. Then I plugged out the power cord from the wall socket (while the machine was on), and plugged it back after a few seconds. Turned the Piccolo on, and it worked (blinked red shortly and turned green). Maybe it has something to do with induced current. And maybe pulling the water reservoir actually helped :)

Krups Dolce... | Answered on Dec 30, 2018

como usar este producto Krups Model 402

Krups Model 402... | Answered on Dec 26, 2018

Inside the waterreservoir a little black driver is locked release the driver with a needle or open folded paperclip

Krups Coffee... | Answered on Dec 26, 2018

If you hear the pump is pumping then its not the pump you will probably have to open up the heater as it is full of water scale (calcium)

Krups Coffee... | Answered on Dec 25, 2018

I had a similar problem, and it was down to high pressure remaining in the machine preventing the lever from releasing. You can test this by pressing the capsule in the machine (which will be much more solid than normal).
To fix, all you need to do is make a hole in the stuck capsule. I did this by drilling a small hole in the side of the capsule.
That releases the pressure (and a little spurt of coffee!), and the lever will release.

Krups Dolce... | Answered on Dec 21, 2018

can you give me more info i cant under stand what is the modle

Krups Coffee... | Answered on Dec 15, 2018

I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?

Krups Coffee... | Answered on Dec 14, 2018

you should call the experts to check it first if there are other things than usual

Krups Coffee... | Answered on Dec 04, 2018

If the thermoblock itself is the problem then I'd expect to read the element as open circuit because that's the only electrical part it has. The NTC that reads the temp is glued on with a special heat resistant glue, possibily it could be unstuck. The NTC's did suffer from solder failure where the wire terminal is. The NTC is only available as a new part complete with the thermoblock.

Krups Coffee... | Answered on Nov 23, 2018

Try this, remove the tank, the drip tray, the bin on the side and the sliding thing above the bin. Hold down the on and steam buttons while plugging the machine into a live socket, it's either that or the same again but holding down the on button and the program button while plugging it in. You will get a screen that says something like " Remis a something vende" which is French for put it into sale state, you choose "Oui" for yes. It's been a long time since I've done one but that's as best as I can recall. It will zero the coffee counters as well.

Krups Coffee... | Answered on Nov 23, 2018

Make your espresso as normal with the exception that you keep holding down the button until it has dispensed what you want to be the correct quantity. Next espresso you make will then be the correct quantity.

Krups Coffee... | Answered on Nov 21, 2018

have you cleaned the port holes that the coffee comes out of
there are tiny holes for the coffee to come through and they clog. use a fine wire to insert into the holes to unclog them.

Krups Coffee... | Answered on Nov 15, 2018

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