Kodak EasyShare - Recent Questions, Troubleshooting & Support

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5100

Try to press the photo and copy at the same time it will print a diagnostic page
look how is the quality of the text.
if it prints very light or if it doesnt print open the access door and try to remove the ink cartridges and put it back again and make sure you hear a click sound after you put the cartridges back in and close the printer access door
try to print again a demo page press photo and copy and check if there is improvement
if no improvement open the kodak aio home center software click on the question mark(?) on the upper right corner and click on maintenance..then select printhead cleaning.After the printhead cleaning print again demo page (press photo and copy at the same time) if still no improvement on the quality of the text call the kodak hotline 1 800 421 6699..you might need a printhead replacement..

you can pull the copy from the folder location and use "paint" that comes with your operating system and enlarge the photo there
2. if you have photo software you can use it to enlarge the photo to the desired page you want. This is software such as Photo smart etc.
3. In Windows 7 there is a "Window Picture Manger" that will re size your photo also if you have this operating system. It is listed under "Pictures" click here then you will come to "windows Picture viewer" then at the top of the window you will see "File,Print,Email,Burn and Open.
4. By clicking on the "Open" caption you will see a drop down menu with "paint,Gallery, etc. choose the "Windows Picture Manager" and you will have a "helps " menu to the upper right hand corner click here to see how to operate the picture manager.

It should pull straight out. Try lifting front of tray slightly when pulling it out. copy and paste https://www.manualslib.com/manual/288083/Kodak-Easyshare-Photo-Printer-500.html?page=11#manual

Verify that the ink cartridges are intact and securely inserted into the printhead, then make the same print.

1. Lift the printer access door, then remove the ink cartridges from the printhead.
2. Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.
3. Verify that only KODAK branded ink cartridges are installed.
4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
5. Close the printer access door, then make the same print.

If this will not correct the issue, try to follow these steps
Clean the printhead, then print a demo sheet.

1. Verify that inkjet paper is loaded in the paper trays.
2. Press Menu.
3. Select Clean Printhead, then press OK.
4. Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
5. When the On/Off light glows a steady green, select Print Demo Sheet, then pressStart.

If these steps will not correct the issue on the printout., you need to call Kodak technical support ( 1 800 421 6699) possible the printhead is defective and it needs to be replaced

Theres alot of possible reason why you're having those print out. In your case since your complaining about the ink being to wet.. check the paper that ur using is it a photo paper? is it inkjet compatible? did you use the same paper you used before? Possible that your Print Head is defective. Have you tried using the ITG(interavtice troubleshooting Guide) www.kodak.com/go/itg

If that does not work call kodak. 1-800-421-6699. :-P

My printer will not print black ink. The color ink is very light. I replaced a new color cartlidge, cleaned the printheads and tried to callibrate, but the printer could not identify the callibration page from my scanner. Can you help me resolve my problem?
Thanks,
Carol

Kodak has had problems with the print heads on these printers. Call their Customer Support at 1-800-421-6699, 9 A.M. to midnight Eastern time, 7 days a week. They will probably ship you a replacement print head and cartridges.

Hi. Error means your printer failed to communicate with the printhead. If issue is not resolved by turning the printer off/on then you need to buy a new printhead. Here's a link on how to install a new printhead.

Printing quality on this printers is great, yet there are some trouble with older printheads.

You should follow this in order to fix the problem:
- Remove both ink cartridges
- Remove printhead (press release button on the inner left corner of the printhead, above where the black ink cartridge goes)
- Close the cover and wait until it tells you that the printhead is missing. When it does, open the cover again and place the printhead inside (put it in and press towards the back of the printer, make sure it makes a loud snap).
- place both ink cartridges in
If the printer says "press start to copy", press the menu button and select calibrate printer, and then select "print calibration sheet".
If it just tells you that there is a new printhead detected and calibration is requiered, follow the instructions it will give you.

Once you calibrate the printer,
- Press menu, scroll down to "clean printhead" and select "deep clean"

Once that is completed, go ahead and print.

If it is still not working, you got a defective printhead and you need to replace it.
You will need to go to kodak.com/go/itg for additionl troubleshooting and the replacing of your printhead, or you should just call 1 800 421 6699 and have then replace the printhead for you. This is free of charge.

I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.

Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.

It is the holder for 6x4 photo paper. You will find it built into the top cover of the main A4 paper tray, on the right hand side. Mine has a transparent plastic cover. To load it, lift the cover and insert photo paper.
It is engaged by lifting the cover and sliding the tray into the printer. It is automatically recognised.

EVER ASK KODAK TO ASSIST YOU ?

printer needs to be replaced

call kodak at 18004216699

Most cauuses to this is dirty or failing print head.

Many people would say it was the sponge that is doing that but let me tell you if it was a full sponge you would not even see that color tint. Its the print head that is not mixing correctly due to being dirty or corrosive. Do you use refilled ink cartridges? If so you answer is iron clad your print head will need to be replaced and you need to put a stop to the refilled oslution, if not then the print head got dirty or is defective.

1. print head cleaner
2. new print head.

thanks hope this does help please do be considerate and rate and leave feedback for your free answer. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

try to remove both cartridges and put them back in. make same print. if of no use, run a Clean Printhead in your men. If still of no use, then printhead needs a replacement

Hi


To resolve this issue you'll need to clean your printers cartridges. To clean it you'll need Q-Tip and alcohol. Turn off your printer and unplug it, now open the printer's front cover and take out the cartridges from their respective carriage. Now dip the Q-tip in alcohol and clean the cartridges with Q-tip. Also, clean the print head with Q-tip, use a paper towel if there is excessive ink inside the carriage.

Now let it dry and check if it is still giving similar issue. If yes then closely examine the print head for any kind of restiction like a piece of paper.

Daniel Scott

Hi..

Try here
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf

You can find illustrated instructions on how to remove the old printhead, as well as on how to put the new printhead back in place.

You can easily go to that website by going to:
www.kodak.com/go/printheadsupport

and selecting the second option "installing new printhead".

Good Luck:-)

Hi,

Common problem with Kodak print heads. And since you're done with the troubleshooting and is likely very familiar with the printer and its problem, definitely the print head is going bad again.

Thanks

this one is one of my favourite hate printers... but, no you cannot disabel this function easy, you can "fool" this printer by following that procedure:

1. switch off your printer, wait few sec, switch it on
2. on your computer go to "start"
3. select "control panel"
4. select "printer and faxes"
5. right click on your "kodak easyshare 5300"
6. select "properties"
7. click on tab "services"
8. select "service this device"
9. click on tab "estimated ink level" - it shows estimated ink level after restart

you can use refill (very easy to do by yourself and about 1/3 cost of original replacements). and yes, you are right, cartridges do tend to dry out. i would suggest printing at least one page per week to prevent dry out of the cartridge.

as this particular printer will not work without both cartridges present. i would suggest to insert one empty cartrdge in colour slot and keep it there. on full cartridge use any sticky tape to prevent nozzle from drying, cover breather hole on the top of cartridge as well. when you need to print, remove tape from breathing hole first and then from the nozzle. this way you will prevent or at least slow down your cartridge evaporation ratio.