Kinderkraft Baby Gear - Recent Questions, Troubleshooting & Support

Hello, Jean - I only found the video instructions for opening and closing the KinderKraft Joy baby cot (crib) here: https://kinderkraft.com/en/products/baby-cots/joy2 Scroll down that page to the Joy manual link for the video (with the right facing "play" triangle / arrow.) Click or tap on the "play" icon to run the video. I suggest you view the video (more than once) and make notes of the steps to follow, so you can keep the handwritten notes with the cot for future reference. I tried the Support Center link at the bottom of the web page, but it is inoperative. Best wishes.

I have this crib and the owner's manual... Would you like me to send you a copy of it?

Hi Pamela: There seems to be quite a lot of enquiries about getting screw & bolts to assembe cribs, and a problem in getting support from manufacturers and retailers. I would recomment that if it is within your ability, borrow a friend with some "do-it yourself" know how, and determine what you will need, then visit your local hardware store, buy the bits, and have a project. It appears that there have been problems and recalls with "drop side" cribs so I'd not even consider using one with that component. Hope this helps Here's a link to give you some history. https://www.google.ca/#q=Kinderkraft+Cribs

I think you mean "insert nut"? Is this a internally threaded metal sleeve that came out of the wood? If so, you don't want to repair this crib. When that fell out, it most likely damaged the wood around it and it has compromised that hole. Putting a new insert in to the hole will not necessarily work, and the new one will pull out as well. I wouldn't use the crib. Too many deaths in cribs where someone attempted a repair that didn't work.

http://web.archive.org/web/20060803064940/http://kinderkraft.com/

This website has the instruction manuals for all older and discontinued model cribs.

http://web.archive.org/web/20060803064940/http://kinderkraft.com/pdf/710.pdf
try that its the same basic one. you may want to check to see if it has been recalled.

We can supply a copy of the original instructions as well as replacement hardware for Kinderkraft cribs. Please call us at 800.205.9642 or 800.772.1041 from 8am to 6pm Central Time to request a copy, or email to us at [email protected]