HP Office Equipment & Supplies - Page 6 - Recent Questions, Troubleshooting & Support
HP OfficeJet Pro 8600 stuck in printhead animation
It sounds like you are experiencing a hardware issue with your HP OfficeJet Pro 8600 printer, specifically with the printhead. Here are some troubleshooting steps you can try:
- Power cycle the printer: Turn off the printer, unplug it from the power source, and wait for about 1 minute. Plug the printer back in and turn it on. This may help to reset the printer and clear any errors.
- Remove the printhead and cartridges: Turn off the printer, open the front cover, and remove the printhead and all the cartridges. Clean the printhead with a lint-free cloth and distilled water. Be sure to let the printhead dry completely before reinserting it. Reinstall the printhead and cartridges and turn the printer back on.
- Reset the printer: Follow the steps for a full reset from the service menu, but before turning the printer back on, disconnect the printer from any network or computer connections. Turn the printer back on and try to print a test page.
- Replace the printhead: If the issue persists, it may be necessary to replace the printhead. Contact HP support for further assistance and information on how to order a replacement printhead.
Note: Using refillable cartridges can sometimes cause issues with the printer and may void the warranty. It is recommended to use genuine HP cartridges to ensure the best performance and reliability of your printer.
3/31/2023 11:23:55 PM •
HP Office...
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Answered
on Mar 31, 2023
How to set HP 3830 deskjet ink printer?
HP Printer users faced trouble when they setup HP Printer with the computer. Follow the steps to setup your HP 3830 desk jet printer.
Step1: Unpack your printer and connect to power
Step2: HP Easy Start Printer Setup Software
Step3: After printer setup, add this printer to your HP Support Dashboard
3/26/2023 7:19:49 AM •
HP Office...
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Answered
on Mar 26, 2023
How can I fix 60.03 error
Hi!
Error 60.03 on the HP LaserJet Pro M402n indicates a tray 2 lift error. Here are the steps you can take to fix the issue:
- Turn off the printer and unplug it from the power source.
- Remove the paper tray 2 from the printer.
- Check the tray for any damaged or jammed paper. If you find any, remove it carefully.
- Check the tray for any broken parts or debris that may be blocking the tray's movement. Clean the tray and remove any debris if you find any.
- Reinsert the tray into the printer and make sure it is correctly aligned.
- Turn on the printer and check if the error has been resolved.
If the error persists, you may need to replace the paper pickup and feed rollers in tray 2. If you are not comfortable doing this yourself, it is recommended that you contact an authorized HP service technician to help you resolve the issue.
Regards
Viktor
3/17/2023 10:12:22 PM •
HP Office...
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Answered
on Mar 17, 2023
Scanner error power on power
the scanner under the glass has a problem. turn the machine on with the top cover open and see if you notice the scanner moving either to the left or right.
HP officejet pro 7720 scanner problem?
f the scanner on your HP OfficeJet Pro 7720 is not returning to the home position when making a copy from the original glass, there may be an issue with the scanner mechanism or the position sensor. Here are a few things you can try to troubleshoot the problem:
- Perform a power reset: Turn off the printer, unplug the power cord, wait for a minute or two, then plug it back in and turn the printer back on. This may help reset the scanner mechanism.
- Clean the scanner glass: If the scanner glass is dirty or has smudges, it may cause the scanner to slip. Clean the glass with a soft, lint-free cloth and a non-abrasive glass cleaner.
- Check for obstructions: Make sure there are no obstructions, such as paper clips or debris, preventing the scanner from moving freely.
- Reset the printer to default settings: In the printer's settings menu, reset the printer to its default settings. This may help resolve any software issues that could be causing the problem.
- Update the printer's firmware: Make sure the printer's firmware is up to date by visiting the HP support website and downloading the latest firmware.
If none of the above steps resolve the issue, there may be a hardware problem with the scanner mechanism or position sensor. In this case, it is recommended to contact HP support or a professional printer technician for further assistance.
2/28/2023 11:08:38 PM •
HP Office...
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Answered
on Feb 28, 2023
Installed new HP 74 and 75 cartridges.
First, try to clean the print head by following the steps below:
1. Remove the old ink cartridges and clean the print head nozzle with a damp cotton swab to remove any dried ink.
2. Reinstall the new ink cartridges and print a test page.
3. If the test page is still blurry, try running the printer's alignment utility. This is typically accessed through the printer's settings or system preferences.
4. If the alignment utility doesn't help, try manually doing an alignment page directly from your computer. Be sure to follow the instructions from the printer manual or from the printer manufacturer's website.
5. If the alignment page is still blurry, try reinstalling the cartridges to ensure the cartridges are securely in place.
6. If all else fails, you may need to replace the ink cartridges
2/27/2023 8:39:30 AM •
HP Office...
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Answered
on Feb 27, 2023
41.3 unexpected size in tray
Thank you for contacting FixYa with your printer Inquiry.
41.3 Unexpected Paper Size
Explanation
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The printer detected a paper size different than what it was expecting.
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This is typically caused if two or more sheets stick together in the printer, or if the paper tray is not properly adjusted.
Recommended action
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Reload the tray with the correct paper size.
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Ensure that paper in the tray is loaded under the front and back tabs.
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When printing from tray 1, verify that the correct paper size is selected in the control panel (see the Paper Handling Menu section in the User Guide ).
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When printing from tray 2, 3, or 4, verify that the three paper size adjustments on the paper tray have been made correctly (see the description of adjustments in the section on Loading Trays 2, 3, and 4 in the User Guide ).
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After performing the actions above, press GO. The page containing the error will automatically be reprinted if jam recovery is enabled. Or, press CANCEL JOB to clear the print job from the printer's memory.
Hope this helps. Please keep us updated and remember to rate this answer.
I lost the installer of
The
HP Support Assistant is a free software of Hewlett Packard company that released after 2012. It helps users to fix issues with the computer using updates and self-help options. If you don't have this program on your HP computer, you can simply download it from HP official sites. You can also get help from experts via this utility to fix problems with your HP device.
Hp Laserjet 6L often shows no paper when in fact paper is loaded, and if it prints, I get a grey page where the text is difficult to read.
The issue you are describing with your HP Laserjet 6L printer could be caused by a few different things. Here are a few steps you can take to try to resolve the issue:
- Clean the printer: Over time, dust and debris can build up inside the printer and cause various issues, including problems with paper detection and print quality. Use a clean, dry cloth to gently wipe down the interior and exterior of the printer. You can also use compressed air to blow out any dust or debris.
- Check the paper tray: Make sure that the paper is loaded correctly in the paper tray and that the paper guide is adjusted to the correct size of paper. Also, check the paper pickup roller for any debris or wear. If the roller is dirty or worn, it may not be able to properly pick up the paper.
- Check the toner cartridge: If the toner cartridge is running low, it may not be able to produce a dark enough image, which could result in the grayish text you are seeing. Consider replacing the toner cartridge to see if this resolves the issue.
- Check the printer settings: Make sure that the print settings in the printer driver are set to the correct paper size and type, and that the print quality setting is set to a high enough level to produce clear text.
- Check the fuser: The fuser is a component inside the printer that heats up to fuse the toner onto the paper. If the fuser is damaged or worn, it may not be able to properly fuse the toner, which could result in poor print quality. Consider replacing the fuser to see if this resolves the issue.
If none of these steps resolve the issue, it may be necessary to take the printer to a qualified technician for diagnosis and repair.
2/22/2023 8:52:10 AM •
HP Office...
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Answered
on Feb 22, 2023
Error impresora hp 0xb80003e8
This error usually indicates a problem with the USB connection between the HP printer and the computer. Some common solutions to try to solve this problem are:
1. Verify that the USB connection of the printer is well connected to the computer.
2. Try disconnecting and reconnecting the USB connection to make it recognized by the computer again.
3. Verify that the computer has the correct drivers for the printer. If not, download and install them.
4. Check the USB settings in the BIOS.
5. Try using other USB ports to connect the printer. If none of these solutions work, contact HP support for help.
2/17/2023 8:44:42 PM •
HP Office...
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Answered
on Feb 17, 2023
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