General Washing Machines - Page 9 - Recent Questions, Troubleshooting & Support

0helpful
1answer

Replace timer switch

Remove the top panel, then remove the console to access the timer.
12/4/2012 12:06:45 AM • General Electric... • Answered on Dec 04, 2012
0answers
0helpful
1answer

Starts and shuts off

Clean the drain filter.
11/25/2012 6:40:37 AM • General Electric... • Answered on Nov 25, 2012
0helpful
1answer

General electric washer makes clacking soun in wash cycle every time it cycles.

There is a known problem with this GE model. Remove the front panel, look at the base plate below the motor. Can you see that it has been rubbing there? On that model the "front apron bracket" fails allowing the motor to rub againist the base. You will need to replace the apron with the new design they have out. Here is the part to order.You may also check this by removing the front and run a load of wash and watch the motor.Please post back your findings.
11/2/2012 6:49:03 PM • General Electric... • Answered on Nov 02, 2012
0helpful
1answer

Washer appears to have problem with spin cycle

Are you sure about the E46 code, could it possibly be E4B? Here are the repair manual "4" codes and action steps:


Codes 42,45,49: Motor Drive operation above design limits
  • Ensure all 4 shipping bolts have been properly removed.
  • Remove all foreign objects that may be lodged between inner and outer basket.
  • Look for signs of seized bearing(s) on basket and drum motor, replace components as necessary.
  • Inspect condition and mounting of door gasket, replace and re-mount as necessary.
  • Ensure inner basket (drum) can rotate freely.
  • IF ABOVE STEPS DO NOT CLEAR THE PROBLEM: Replace motor drive or drum motor.

Codes 43,4A,4B,4C,4E,4F,50,52,53,54: Motor Drive internal problems
  • Measure AC outlet voltage, ensure correct range (102V to 132V AC).
  • Check electrical connections at the drum motor, motor drive.
  • Check harness integrity between main control and motor drive.
  • Unplug the unit, wait 30 seconds, restart the unit.
  • If the fault persists and re-appears - replace the motor drive.
If you find this information helpful, please rate me -- I am trying to get my "Guru" status so I can offer premium support.


Thanks,
Chris
10/26/2012 1:36:46 PM • General Electric... • Answered on Oct 26, 2012
0helpful
1answer

GE front loader water wont stop running

If the water runs continuously on the unit then the "water inlet valve" is bad and needs to be replaced. Here is the part you need.
10/23/2012 3:15:38 AM • General Electric... • Answered on Oct 23, 2012
0helpful
2answers

GE Model WCVH6800J Error Code 04.

TROUBLESHOOTING CHART
Codes Description Action
------------------------------------------------------------------
22,23 Fill problems
• Ensure manual water valves are fully open.
• Check if water strainers on solenoid valve assembly are clogged.
• Check for obstructions inside inlet water hoses.
• Ensure solenoid valves do not leak when the valves are de-energized and the washer is powered down. • Measure coil resistance for both valves; if outside range (1000-1250 ohms at room temp.), replace solenoid valve
assembly.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM, OR FOR ERROR CODE 23:
• Replace solenoid valve assembly.
------------------------------------------------------------------
30, 31 Drain problems
• Ensure pump strainer is clean and free of debris.
• Check for obstruction inside the drain hose.
• Check pump impeller blades and bearing; if evidence of blade damage or seized bearings are present, replace the pump.
• Check electrical connections at the pump motor and harness.
• Measure pump motor resistance; if outside range (9-14 ohms at room temp.), replace the pump.
------------------------------------------------------------------
38,39 Dispenser problems
• Check for obstruction in dispenser mechanism and linkages.
• Check electrical connections at dispenser motor feedback switch and in the harness.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace dispenser motor assembly.
------------------------------------------------------------------
42,45, 49 Motor Drive operation above design limits
• Ensure all 4 shipping bolts have been properly removed.
• Remove all foreign objects that may be lodged between inner and outer basket.
• Look for signs of seized bearing(s) on basket and drum motor, replace components as necessary.
• Inspect condition and mounting of door gasket, replace and re-mount as necessary.
• Ensure inner basket (drum) can rotate freely.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace motor drive or drum motor.
------------------------------------------------------------------
43,4A, 4B,4C, Motor Drive internal problems
4E,4F, 50,52,
53,54

• Measure AC outlet voltage, ensure correct range (102V to 132V AC).
• Check electrical connections at the drum motor, motor drive.
• Check harness integrity between main control and motor drive.
• Unplug the unit, wait 30 seconds, restart the unit.
• If the fault persists and re-appears -replace the motor drive.
problems
------------------------------------------------------------------
57,58,71 Main Control internal problems
• Unplug the unit, wait 30 seconds, re-start the unit.
• If the fault persists and re-appears -replace the main control.
------------------------------------------------------------------
60,61,63,64, DOOR LOCK assembly problems
• Check integrity of wiring and connections between main control and DOOR LOCK mechanism.
• Investigate DOOR-LOCK mechanism, check door microswitch operation, lock and unlock solenoid continuity, contact integrity;
replace DOOR LOCK mechanism if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
------------------------------------------------------------------
65 Water Level Sensor problems
• Check integrity of wiring and connections between main control and Water Level Sensor.
• Check integrity of Water Level Sensor, replace if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
------------------------------------------------------------------
66,67 Water Temperature Sensor problems
• Check integrity of wiring and connections between main control and HeaterfThermistor Assembly.
• Using ohmmeter, measure Thermistor resistance; if outside expected range, replace HeaterfThermistor Assembly.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
------------------------------------------------------------------
70 "Stuck" key
• Press each key. There should be mechanical "click" feedback with every press.
• Enter Service mode, use 104 test to check key operation. Press every key. Every keypress should generate audible
"beep." Press "Power" key last to avoid premature exit from t04 test.
• Separate control and control housing from the front panel; clean and remove all foreign matter and debris from keys,
front panel and control housing, re-assemble. Ensure all keys can be operated freely without "sticking."
IF ABOVE STEP DOES NOT CLEAR THE PROBLEM:
• Replace the main control.
------------------------------------------------------------------
62 System Contact Failure
• Check integrity of wiring and connections, look for insulation breakdown and short circuit conditions on the harness, replace
harness if necessary.
• Check integrity and electrical connections of all loads (heater, pump, pressure switch, door lock, solenoid valves,
dispenser motor), replace respective components if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
10/7/2012 12:58:55 AM • General Electric... • Answered on Oct 07, 2012
0helpful
1answer

Unlock

see this causes and fix it. God bless youFirst to unlock depending on model. There will be a pull tab either under the lower kick panel, behind the filter cover, or under the top panel. Pull this tab to unlock the door. Now you can remove the clothes and water. Refer to the owners manual for the location of your emergency door pull tab. Door Switch You will need to remove the door switch to check it. You will perform an ohm reading on the bottom terminals. The reading varies from manufacturers most Frigidaires is around 1500 ohms others like the whirlpool duet is checked at the main control board with the door closed should be around zero ohms. You will need to refer to the tech sheet or service manual for the proper reading. Main Control Module / CCU The main control unit is the circuit board located behind the console. If the door switch tests good the main control is usually the problem. Check all connections for a goood tight fit. You will need to refer to the tech sheet or service manual to check this further. The main control is easy to replace.
10/2/2012 1:13:35 PM • General Electric... • Answered on Oct 02, 2012
0helpful
1answer

T02 error code 30

E30 means that the control isn't getting an electrical signal from the water pump. A clogged pump, bad pump, loose connection or a bad control board can cause this error code. The first thing you will want to do is check for a loose connection. Then make sure the pump isn't clogged. Check the pump motor with an ohmmeter and if it is open replace it. At this point the only way to tell if the control or the water pump is the problem is to run the water pump test on this page Test for voltage at the pump during the test. If the pump is getting power but will not run, replace the water pump and if the pump isn't getting power, replace the control.
9/8/2012 10:04:22 PM • General Electric... • Answered on Sep 08, 2012
0helpful
2answers

WCVH6800JMS pauses mid-cycle: I

The error code E22 is the most recent fault recorded and you are correct. It pertains to a fill time exceeding 8 minutes and can be due to a faulty pressure switch not tripping to signal the control that the correct water level has been reached.

Test t06 is where the water level control, the pressure switch for that matter, is being tested. Pump runs and displays E at start if no water in the tub. Press Start/Pause to advance and water valve begins to fill. Displays F when reaches FOAM level. Displays nl when reaches MAIN level, and briefly displays oF when reaches overflow level, then pumps water out. Displays E when empty. If it keeps displaying E, the pressure switch is stuck in the empty position.

Remove the 3 Phillips-head screws that attach the top cover, then pull the cover rearward. Remove the 3 (7-mm) hex-head screws that attach the rear of the top panel to the cabinet. Slide the top panel about an inch rearward then lift the panel.

jahn27_488.jpg

On the right side of the machine cabinet facing the front is the pressure switch.

jahn27_489.jpg

Check the connection of the pressure tube with the pressure switch and the bottom of the tub and make sure there's no air leak or kinks which can prevent pressure built up to trip the pressure switch. Remove the pressure tube by squeezing the clamp then slide it back. Carefully break the hose loose by inserting a small flat-blade screwdriver under the hose to break the seal. Remove the pressure switch by pulling its bottom then rotate it 1/4-turn clockwise to clear the suspension
spring.

Blow air forcefully down the hose to clear it and do the same through the pressure switch inlet to possibly free a possible stuck contacts. Replace the pressure switch with part number WH12X10307 if the problem persists.

Please accept the solution should you find it helpful and/or informative. Accepting the solution will not stop you from posting comments or additional information. You can still communicate with the expert should you need further advice regarding the issue stated herein.
7/18/2012 8:11:23 PM • General Electric... • Answered on Jul 18, 2012
0helpful
2answers

GE WCVH6800 front load washer

In order for the pressure switch to work it has to get pressure.
The switch is located near the top of the right side panel and can be seen by removing the top cover. There is a small pressure hose that leads to the switch and should be checked for crackes or chafing. There are three round sponges on this hose to keep it from rubbing on the moving parts. I had to replace mine after just over a year so I used a heaver hose with the same inner diameter. I used a 3/16 fuel line from Princess Auto and two new 3/8 stainless hose clamps.
6/28/2012 10:23:45 PM • General Electric... • Answered on Jun 28, 2012
Not finding what you are looking for?
General Logo

372 questions posted

Ask a Question

Usually answered in minutes!

Top General Washing Machines Experts

Cindy Wells

Level 3 Expert

6688 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66855 Answers

How-2-Repair.com
How-2-Repair.com

Level 3 Expert

746 Answers

Are you a General Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...