Frigidaire Washing Machines - Recent Questions, Troubleshooting & Support


Spider arms attached to stainless steel drum inside of tub have probably broken. This is a known problem with Frigidaire front loading washing machines. The stainless steel drum has a 25 year warranty but this does not include the spider arms. You cannot buy the spider arms separately, you have to buy the unit as one. The drum cost about $250.00 and probably about $300.00 in labor to install. You can do it yourself but it is pretty involved. Good Luck!

Frigidaire... | Answered on Oct 09, 2019


first try moving your drain hose higher it can cause this problem

Frigidaire... | Answered on Oct 04, 2019


Unplug it for 5 minutes. If that doesn't work, you may need to empty it of water by lowering the drain hose into a pail lower that the door.

Frigidaire... | Answered on Sep 14, 2019


Hello I have same washing machine & when it starts to spin small black dirt is coming from inside. Tried cleaning it couple of times & also check water hose. When the water gets in the drum water is clean but when it starts rotating black particles come. Not sure of the issue.. can someone share the manual of this washing machine basically to know its Cu ft. Any idea of its capacity & what model replaces it in form factor as the dryer is working fine.
Thanks
Pras

Frigidaire... | Answered on Sep 12, 2019


Hello Deena,
Error Code e21
means the water is not pumping out fast enough.The most likely reason is because the washer drain filter is clogged.
Here is a solution:
  1. Pull the machine out from the wall.
  2. Then take the panel out in the rear. Once the panel is off you will see the drain pump.
  3. Disconnect the drain Tube between the Tub and the Pump.
  4. Look inside the pipe you will find the Drain Filter.
  5. Clean the filter out ( you will be surprised of "things" found in the filter) then put the machine back together
  6. Try a full cycle.
That should end your problem.
Best of Luck!
JP

Frigidaire... | Answered on Aug 31, 2019


Try going to another setting on the dial like heavy or delicate and spin the dial from start and click to almost the end of wash cycle and start. the pump should start draining. If not your may have to go a few clicks less or more just spin around again. If it does not pump out then it could be a clogged drain line or bad pump

Mike .

Frigidaire... | Answered on Aug 25, 2019


E5E  IS FOR  Communication problem. THERE IS 100 %WIRE SHORTING SOMEWHERE.PLEASE CHECK OUT.
ALSO OTHER ERRORS Error code - Fault condition
E11 Fill time too long.
E13 Water leak in tub or air leak in air bell.
E14 Reed switch.
E21 Water not pumping out fast enough.
E23 Drain pump relay on control board failed.
E24 Drain pump relay on control board failed.
E31 Better models. Pressure sensor not communicating with control board.
E35 Better models. Pressure sensor indicates water overfill.
E41 Control board thinks the door switch is open.
E42 Door remains locked after cycle is completed.
E43 Control board problem. 
E44 Control board problem. 
E45 Control board problem. 
E46 Control board problem.
E47 Board thinks the door PTC circuit is open in spin.
E48 Board thinks the door PTC circuit is closed.
E52 Bad signal from tacho generator.
E55 Motor overheating.
E56 High motor current.
E57 High current on inverter.
E58 High current on motor phase.
E59 No tacho signal for 3 seconds.
E5A High temperature on heat sink.
E5B High temperature on heat sink.
E5C High temperature on heat sink.
E5D Communication problem.
E5E Communication problem.
E5F Communication problem.
E67 Input voltage on microprocessor incorrect.
E75 Better models only. Water temperature sensor circuit.
E76 Better model only. NTC temperature for the cold water valve over the limits.
E95 Communication error.
EB1 Incoming power frequency out of limits.
EB2 Incoming line voltage above 130 VAC.
EB3 Incoming line voltage below 90 VAC.
EF1 Clogged drain pump.
EF2 To much soap.

Frigidaire... | Answered on Jul 24, 2019


Good Morning Friend, I am happy to assist you!

I understand your Electrolux washer is getting an error code E58. It could mean a number of issues, but primarily that the motor is overheating or a higher-than-usual motor current caused by other issues. Typically, an experienced technician would remove the belt to check the motor and motor pulley to ensure all is in working order first. Their next step would be to check the tub pulley and tub bearings. Last items they would examine would be the drive motor and speed control board by ohm measurement. Once the tech has ruled out a number of possibilities, he or she can pinpoint the exact problem and the necessary part to fix the issue. Since parts can often be quite costly, I would personally contact a professional to accurately diagnose your washer to determine the root cause to reduce the risk of unnecessary parts.

Hope this helps! - Z

Frigidaire... | Answered on Jun 30, 2019

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