Drive Health & Beauty - Recent Questions, Troubleshooting & Support

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How can I get the drive configuration on my Pronto Sure Z Step wheelchair

Better left to a dealer, but this seems to be it but not 100% sure because of this section. Why 'stepper', does it have stepper motors? SureMotion Pro for all SureStep Advanced steppers (new and old). SureStep Pro is a legacy product and will not be maintained after July, 2018.

SureMotion Pro Software

Automation Direct https://support.automationdirect.com > products > surestep Download File (File Size = 19.2 MB). UnZip the file into a folder of your choice. Run the "Sure Step PRO 1.0.8.exe" file to begin installation. Copyright ... Missing: pronto ‎ z

Pronto® M51™and M61™with SureStep®

Invacare Corporation http://www.invacare.com > doc_files PDF Engage motor release levers. Charge batteries. Make sure the setting on the charger is correct. Unplug charger from wall outlet before operating the wheelchair ... Missing: z ‎' Show results with: z More here https://www.google.com/search?q=pronto+sure+z+step+software+download ..
3/30/2024 5:52:12 PM • Drive Health &... • Answered on Mar 30, 2024
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Manual for Dalton Primechair approx. age 10 years

Parts supplier 'Monster Scooter Parts', and link to the maker. https://www.google.com/search?q=Dalton+Primechair+parts ..
1/4/2024 8:16:58 PM • Drive Health &... • Answered on Jan 04, 2024
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My motor shaft is leaking on my hoveround

8/3/2023 1:13:09 PM • Drive Health &... • Answered on Aug 03, 2023
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My Drive Scout scooter beeps twice when I go forward, but not when I go backwards. Any ideas?

What is the brand of scooter? I had a similar problem and the solution was contact the support, they give me some brief instructions by phone and the beeps was out.
5/30/2023 6:04:00 PM • Drive Health &... • Answered on May 30, 2023
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M71 when going forwords left side drive wheel is slower and makes the chair turn to the left what could the problumes be

call Phone: Customer Service: 1-866-722-4581 Alternate phone: 702-358-0680 FAX: 702-666-9018 Email Customer Service: [email protected] Email Sales Desk: [email protected]
5/4/2023 5:04:43 PM • Drive Health &... • Answered on May 04, 2023
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My Kymco mobility scooter is flashing 7 times .i see a answer is the drive lever is not engaged ,what is the drive lever

The drive lever on a Kymco mobility scooter is the lever that engages the motor and allows the scooter to move forward or backward. It is usually located on the handlebars of the scooter and can be controlled by the user. If the drive lever is not engaged properly, the scooter may not function correctly and could result in the flashing 7 times error code. You should consult your user manual or a certified Kymco dealer for more information on how to engage the drive lever correctly.
3/18/2023 6:46:37 PM • Drive Health &... • Answered on Mar 18, 2023
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Rippling lights on Drive Seren, then chair stops.

The rippling lights on your Drive Seren mobility chair, followed by the chair stopping and the power sign coming on, could be indicating a problem with the battery or the motor. Here are a few steps you can take to troubleshoot the issue:
  1. Check the battery connections: Make sure the battery connections are clean and tight. Loose or corroded connections can cause power issues.
  2. Test the battery: Use a multimeter to test the battery voltage. If the voltage is low, try charging the battery. If the battery won't hold a charge or is more than two years old, it may need to be replaced.
  3. Check the motor: Check the motor connections for looseness or corrosion. Test the motor by turning the chair on and listening for any unusual noises or vibrations. If the motor is malfunctioning, it may need to be replaced.
  4. Check the joystick: Make sure the joystick is clean and free from obstructions. Test the joystick by moving it in all directions to see if it responds properly. If the joystick is faulty, it may need to be replaced.
If these troubleshooting steps do not resolve the issue, it may be necessary to contact a mobility equipment repair technician for further assistance.
2/26/2023 4:44:04 PM • Drive Health &... • Answered on Feb 26, 2023
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Mobility Scooter S Drive the diagnostic light flashes 7 times

The diagnostic light on a mobility scooter that flashes 7 times typically indicates a throttle pot error. This means that there may be an issue with the throttle potentiometer, which is a device that measures the position of the throttle lever or control on the scooter. Here are some steps you can take to troubleshoot this issue:
  1. Check the throttle lever or control to ensure that it is not stuck or obstructed. Make sure that it moves smoothly and easily.
  2. Inspect the wiring and connections between the throttle potentiometer and the scooter's controller. Look for any loose or damaged wires or connectors.
  3. Test the throttle potentiometer using a multimeter to measure the resistance across the potentiometer's terminals. Compare the readings to the manufacturer's specifications to determine if the potentiometer is functioning correctly.
  4. If you are not comfortable performing these steps or do not have the necessary tools or expertise, contact a qualified mobility scooter technician or repair service to diagnose and fix the issue.
It's important to address any issues with your mobility scooter promptly to ensure that it remains safe and reliable to use.
2/25/2023 4:50:44 AM • Drive Health &... • Answered on Feb 25, 2023
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My drive envoy mobility scooter has continuous flashing green light on while I'm driving. Battery is always fully charged. Any idea why.

It is likely that your mobility scooter's battery is overcharged. This can happen when the battery is left plugged in for too long, or when the charger is faulty. To prevent this from happening, make sure to unplug the charger when the battery is fully charged, or if the charger has a green light that is flashing. If the problem persists, you may need to replace the charger or the battery
2/14/2023 5:58:52 PM • Drive Health &... • Answered on Feb 14, 2023
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Want to get a manuel for mobility scooter style drive shoprider? pls

It looks like you're looking for a manual for a Shoprider mobility scooter. You can find a copy of the manual for your specific Shoprider model by visiting the Shoprider website. Alternatively, you can contact their customer service team for assistance in locating the correct manual for your model. Shoprider Enduro XL4 Plus Heavy Duty Mobility Scooter Tax-Free ... https://www.mobilityscootersdirect.com/mobility-scooters/shoprider-enduro-xl-plus-4-wheel-mobility-scooter.htmlFAQ - SHOPRIDER Mobility Products https://shoprider.com/about/faqTroubleshooting ' Pride Mobility Scooters Get Around Mobility https://getaroundmobility.com/troubleshooting-pride-mobility-scooters/
2/14/2023 5:40:13 PM • Drive Health &... • Answered on Feb 14, 2023
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My Freedom Scooter 946 drives without the key being turned on. The only way to get it not to drive is to unplug the battery.

It sounds like your Freedom Scooter 946 may have a fault in the key switch or wiring. You should have it serviced by a qualified technician in order to ensure that the electrical system is properly functioning. It is important to have the scooter serviced as soon as possible to prevent any further damage or incidents from occurring. Additionally, it is important to always ensure that the battery is properly plugged in before attempting to drive the scooter. Invacare Leo http://www.invacare.com/doc_files/1163141.pdfXserve Setup Guide https://www.apple.com/server/docs/Xserve_Setup_Guide12202006.pdfFreedom Portable Scooter User Manual - PRO RIDER https://pello.cz/index.php?controller=attachment&id_attachment=1
2/14/2023 5:38:38 PM • Drive Health &... • Answered on Feb 14, 2023
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Wiring diagram for s drive control unit on mobility scooter

The best way to find a wiring diagram for an S drive control unit on a mobility scooter is to consult the user manual that came with the scooter. The diagram should include a specification of the operating supply, connections for the SLC servo module, the throttle and speed controller (control module) kit [1], and instructions for connecting the motor controller and other components. Additionally, make sure to check the manufacturer's website for any updates or additional instructions. 1. Razor E200 and E200S Electric Scooter Parts - ElectricScooterParts ... https://electricscooterparts.com/razore200.htmlWiring diagram for s drive control unit on mobility scooter - Fixya https://www.fixya.com/support/t26560598-wiring_diagram_s_drive_control_unitS-DRIVE CONTROLLER FAMILY TECHNICAL MANUAL SK76745/10 https://bigmotion.co/img/cms/MANUAL%20TECNICO%20DE%20TARJETA%20S-DRIVE%20PG%20DRIVES.pdf
2/14/2023 1:06:04 PM • Drive Health &... • Answered on Feb 14, 2023
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On replacing battery box on my Kymco mobility scooter direction levels have changed ie drive forward now LEFT and reverse on RIGHT! Can this problem be rectified?

It sounds like the wiring harness on your Kymco mobility scooter may have become reversed or disconnected. To fix the problem, you'll need to open the battery box and check the wiring for any loose connections or reversed wires. If there are any, you can reconnect them properly and the direction levels should return to normal. If that doesn't work, you may need to replace the wiring harness or contact a qualified technician for assistance. Common Electric Scooter Problems & How to Fix Them ... https://fluidfreeride.com/blogs/news/electric-scooter-troubleshooting5 Common Wheelchair Faults and How to Fix Them ' Ideas in Action ... https://stechfordmobility.co.uk/news/wheelchairs/5-common-wheelchair-faults-and-how-to-fix-them/What is CDI? What does a CDI box do? - RevZilla https://www.revzilla.com/common-tread/what-is-cdi-what-does-a-cdi-box-do
2/14/2023 1:03:29 PM • Drive Health &... • Answered on Feb 14, 2023
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My jazzy select power chair thinks it is charging when unplugged

There are a few potential issues that could cause your power chair to behave in the way you described. One possibility is that the chair's battery is not properly connecting to the power source when you unplug it. This could be due to a loose connection or a problem with the battery itself. Another possibility is that the chair's charging system is malfunctioning, which could be causing the lights to blink as if it were charging even when it is not. It's also possible that there is an issue with the chair's control system or its motors which could be preventing it from driving.
1/12/2023 7:42:33 PM • Drive Health &... • Answered on Jan 12, 2023
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I have a mini Rider light mobility scooter my diagnostic light will flash twice then flash three times and my scooter won't move what's wrong with it

hi Robert , can you confirm the following , is this your scooter ? http://evrider.com/product/minirider-lite/ now , because it showing two types of flash code, sounds like a Curtis 1212 controller now the flash code means 2,3 MAIN FAULT main contactor fault 1. Main contactor welded or stuck open. 2. Main contactor driver fault sound serious, well it can be a controller fault ,, it simply means the circuit that drives the relay has become faulty . I can repair them cheaply...if UK based .. did you mean ? 3,2 BRAKE ON FAULT brake On fault 1. Electromagnetic brake driver shorted. 2. Electromagnetic brake coil open. so what does that mean well ? most likely the connection between the read axle and the frame so check them out , making sure they are a good connection, maybe use some contract spray, if the axle is not removed often then I suggest removing the axle and try refitting it may well sort the issue . regards Rob www.gewizrepairs.co.uk
10/25/2022 9:53:32 AM • Drive Health &... • Answered on Oct 25, 2022
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I have a drive spitfire ex 1420 mobility scooter. It doesn't turn off when the key is turned off

Hi, Please double check that there are not particle stuck within the ignition. Then, you can re-insert the key and attempt to start and then stop the scooter until the scooter actually turns off. Checking for damages around the scooter would also help identify any other causes of this issue. Thank you.
10/6/2022 12:41:17 AM • Drive Health &... • Answered on Oct 06, 2022
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Drive Bellavita Auto Bath Lifter won't work - red light flashing when green button is pushed

page 21 is troubleshooting guide https://www.medicaleshop.com/pdfs/drive-medical/manual/bellavita-auto-bath-lifter-manual.pdf
9/15/2022 11:17:15 AM • Drive Health &... • Answered on Sep 15, 2022
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Kymco super 8 mobility scooter new batteries fitted still same fault code two flash pause two flash pause . No drive what is the issue

That is either a bad connection to the motor or worn/bad brushes.
6/9/2022 1:09:12 PM • Drive Health &... • Answered on Jun 09, 2022
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Hi. I have aquired a Kymco Midi XLS. Please help. green light flashes twice,pauses, and flashes again. drive lever fully engaged, full battery bars.

hi Mr King , this is the official reason,, Motor Disconnected The motor has a bad connection. Check all the connections and leads between the motor and the S-drive Check the position of the freewheel switch. Now it can mean the brushes are worn and need replacing , if you have a meter for resistance readings, disconnect the motor wire and take a reading it should read very low resistance in the region of 0.XX ohms, if no resistance, check those brushes by undoing the caps and careful pulling out the brushes, if the brushes stick as you remove them most likely that's the fault , clean and refit using WD40 or better contact cleaner etc, now if the resistance is there but it higher that most likely wouldn't cause the fault code, at worse it a faulty controller , the output controller ic has gone open circuit, I can repair them cheaply ... Good luck. Regards Rob
3/24/2022 1:16:42 PM • Drive Health &... • Answered on Mar 24, 2022
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