Danby Dehumidifiers - Recent Questions, Troubleshooting & Support

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Zip tie stuck inside Danby dehumidifier

Not a problem, they are full of plastic.
6/14/2023 3:14:09 AM • Danby... • Answered on Jun 14, 2023
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7answers

P1 and P2 error codes

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

I hope that helps.
9/3/2022 1:08:00 AM • Danby DDR2506... • Answered on Sep 03, 2022
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Our Danby SDR204 will operate

R?ponse Alerte au produit SDR204 Bonjour, avoir le manuel du d?shumidificateur sera tr?s difficile ? trouver car moi aussi j'en suis un. Il a ?t? sugg?r? de revenir parce qu'il y a un probl?me avec la sant? de la famille. Je vous envoie le message d'alerte. https://www.canadiensensante.gc.ca/recall-alert-rappel-avis/hc-sc/2008/12313r-fra.php
8/12/2021 1:58:18 PM • Danby DDR606... • Answered on Aug 12, 2021
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Dehumidifier doesn't turn on

The water in your sump pit needs to be no more than 2-3 inches, this is enough to keep your pump happy and make sure it works properly when you need it to. Equally, the pump should start to work when the water level is still 6-7 inches below the level of your floor. https://www.homoq.com/proper-sump-pit-water-level/
6/18/2021 4:49:02 AM • Danby... • Answered on Jun 18, 2021
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My Danby DDR583R dehumidifier no

There are a several things that can mimic a faulty humidity sensor.

1. The air intake filter is clogged and needs to be removed and cleaned.

2. The coiling coils need to be cleaned.

3. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If the above fails to help solve the problem, replacing the Humidity Sensor is certainly an option. But, before you jump into it, make sure you have an accurate wiring diagram, so you know which sensor is which. As the part does not come with installation instructions.

I hope this helps you and thanks for choosing FixYa.
1/8/2021 2:54:58 PM • Danby DDR583R... • Answered on Jan 08, 2021
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Bucket fills instead of going down the drain

You may have an unintentional trap in the line (an up and down up and down. Hose has to lay flat on floor to drain.
7/13/2020 7:15:16 AM • Danby DDR586R... • Answered on Jul 13, 2020
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My Danby dehumidifier leaks out

The drain tube or hole that drains into the bucket is probably clogged.

Turn the unit OFF and remove the bucket. Look in the cavity where the bucket was removed for a drain tube or drain hole. Using an 18" long plastic Zip Tie or something similar (No wire coat hangers) , that's appropriately sized to fit in the hole. Carefully feed the ZIP Tie into the hole or tube and thread it as far as you can. At some point the drain will curve, but you have to carefully get past this point. Once the Zip Tie has reached as far as it can, slowly pull it out while rotating it. This will loosen the clog. Once you have it half way out, be prepared for water to follow. This method should solve the problem.
6/26/2020 12:55:13 AM • Danby... • Answered on Jun 26, 2020
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I am looking for a manual for a Danby dehumidifier model DDR070BBCBD8. Where would I find one

try searching for " Danby dehumidifier model DDR070BBCBD8"
10/28/2019 6:49:27 PM • Danby... • Answered on Oct 28, 2019
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I would like to get an owner’s manual for a Premier Danby R410A Dehumidifier

try looking here and using a search engine next time. https://www.manualslib.com/brand/danby/dehumidifier.html
10/28/2019 6:22:41 PM • Danby... • Answered on Oct 28, 2019
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Have Danby dehumidifier, turned on first time this season,fan & all displays worked fine, but compressor never went on. Removed back panel & compressor is very hot.

Be careful. i do not know. set at highest setting and let it run. while running, reduce setting to the lowest over a few minutes. at a lower setting you should be able to tell that the compressor has started. run it for 5 minutes, then unplug your machine. next, feel the cooling coils to see if they are very cold. if they are not cold, your unit needs to be serviced.
10/2/2019 5:02:43 AM • Danby... • Answered on Oct 02, 2019
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Model Danby dehumidifier DDR70A2GP turns off after 30 sec. It has not been used yet this season to dehumidify clean finished basement. It is very clean and has worked well. Tech support was no help.

i don't know. my generic unit will do similar if i don't have the units moisture level set at a lower number. consider using your lowest setting as a test.
10/1/2019 9:39:25 PM • Danby... • Answered on Oct 01, 2019
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Danby dehumidifier DDR7009REE about 10 years old, is it worth repairing if the compressor is shot?

No, these are throw away items. It will cost more to repair than getting a new one.
9/3/2019 1:33:06 PM • Danby... • Answered on Sep 03, 2019
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Looking for a manual for a Danby Silhouette DDR505R Dehumidifier

Call or contact Danby to request assistance. Different model manual online: https://www.danby.com/products/dehumidifiers/ddr050beccdb/
5/1/2019 9:56:00 AM • Danby... • Answered on May 01, 2019
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Dandy ddr70a2gp. Compressor not coming on

Ck the fuse ,relay,freon psi wiring & compressor clutch
1/7/2019 12:21:10 AM • Danby... • Answered on Jan 07, 2019
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